receptionist Byron Center, MI
Job description
Hilltop Auto Service in Byron Center, MI is seeking a full time front desk receptionist to join our team. Our mission is to glorify God by providing exceptional service to our customers. We help our customers make wise decisions regarding their vehicles by providing honest recommendations, accurate diagnostics, and quality service. We have a fast-paced environment with a group of individuals who truly enjoy working on cars and helping others in the process.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate person and provide updates regarding completed service
- Schedule appointments and maintain the appointment calendar
- Coordinate customer check-in and check-out process
- Maintain customer records and ensure accuracy of information
- Assist with filing, scanning, and organizing documents
- Perform general clerical duties such as data entry, photocopying, and faxing
Qualifications:
- Previous experience as a receptionist or secretary preferred
- Ability to move quickly in and around the shop as needed
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Proficient in using computer software such as Microsoft Office (Word, Excel, Outlook)
- Ability to handle multiple tasks simultaneously and prioritize workload
- Some higher education is desirable, but not essential
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Byron Center, MI 49315: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
