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Job description

Established for over 40 years and with flourishing salons in 5 exclusive locations including Chelsea and Notting Hill, we are looking for someone to join our Front of House team.

In this rapidly growing family business, you will have the opportunity to be part of an exciting team with the chance to develop your skills with a reputable brand.

The role:

• Dealing with client enquiries and appointment bookings in person and over the telephone
• Replying to emails promptly
• Taking payments for services and retail products
• Cashing up at the end of day

The candidate:

• Must be able to work Saturday's & Sunday's
• You must have experience in a face to face, customer based environment
• You must be passionate about delivering outstanding service
• You will have excellent spoken and written English
• You will have a confident and very polite telephone manner
• Previous salon experience would be a bonus but not essential as training is given.
• Our booking systems are all computerized so a knowledge of a keyboard and basic computer skills are a must

If you feel this sounds like a job you will excel at, please apply by attaching your C.V.

Job Types: Full-time, Permanent

Salary: £24,000.00-£28,000.00 per year

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person