Receptionist United Kingdom
Job description
You make it Hand Picked!
Established by Guy and Julia Hands in 1999, Hand Picked hotels has grown organically and through acquisition to become the 5th largest luxury hotel group in the UK – comprising 21 hotels across the UK and Channel Islands. With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge.
We are currently recruiting for a Receptionist at Hand Picked Hotels.
St Pierre Park Hotel & Spa is a 131 bedroom 4 star hotel with a variety of function and event spaces, a restaurant and bar, stunning Health club & Spa and a golf course.
About the role:
Our reception teams are the first people that our Hand Picked Hotel guests meet when they come to visit, which means they get to make one of the biggest impressions.
It doesn’t matter if they’re first time visitors or returning guests, you and the team will charm them from the initial welcome to the “have a safe journey home” with the impeccable standards of service you encourage them to deliver.
This Hotel Receptionist position is a full time role working 40 hours per week over 5 days to include a mixture of early shifts from 06:45am – 14:45pm and late shifts from 14:45pm to 23.15pm. This will include weekends on a rota basis.
This position will also be offering the opportunity to live-in at a cost of £90.00 per week for a single en-suite bedroom.
About you:
- Most of all, you’ll have a professional, organised and friendly approach
- You’ll ideally have experience working within a hotel as a Receptionist or a similar guest facing role and knowledge of Opera is desirable
- You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services
- You’ll be excellent at building a rapport with colleagues and guests
- You’ll take pride in your appearance and always lead by example as the face of Hand Picked Hotels
Our Benefits include:
- A competitive salary package.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- Forward career progression, with access to our In House and external training programs, including apprenticeships and other recognised hospitality industry courses which are all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds!
- Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
With welcoming and charming service delivered in truly inspirational settings, our guests are encouraged to relax, kick off their shoes and indulge. You make it Hand Picked!
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
