Receptionist Sandy, England
Job description
An exciting opportunity has arisen to join our reception team at Sandy. We are recruiting for a Receptionist to provide an extended reception function for the site on a full-time, fixed-term basis.
The successful candidate will demonstrate the highest levels of customer service, professionalism, and personal presentation. The role involves operating an efficient and professional front of house with a busy switchboard as well as coordination of meeting facilities and general office support duties.
Ideal candidate
- A smart and professional appearance
- Naturally approachable with a calm, can-do attitude
- Accurate and tidy work with proven attention to detail
- Possess a confident, professional, and helpful telephone manner
- Excellent interpersonal and communication skills at all levels
- Ability to provide the highest standards of customer service
- Excellent written and oral communication skills
- Passionate about keeping the front of your area tidy and well presented
- Excellent organisational, prioritisation and multi-tasking skills
- Enjoys a busy, challenging and varied working environment
- Good working knowledge of Microsoft Office and the Internet
- Previous experience of working in a busy reception team and operating a switchboard is preferable
- Proven experience of dealing with customers face to face and over the telephone
- Willingness to work flexibly to ensure all duties are covered and provide holiday cover if needed.
The role – Key responsibilities
- Operating a switchboard in a warm, confident and positive manner.
- Meeting and greeting clients in reception and ensuring clients are well looked after
- Responsible for ensuring that all visitors are properly signed in and out of the building
- Ensuring that all visitors are alerted to relevant H&S information including the fire assembly point
- Liaising with couriers to ensure that documents/parcels are distributed effectively
- Opening and distributing the daily post in a timely and accurate fashion
- Office stock management of stationery and consumables
- Keeping the front of house area clean, tidy and well presented at all times
- Booking conference room facilities for staff and visitors
- Coordination and preparation of meeting rooms for meetings
- Booking catering facilities for meetings - organising lunches and liaising with catering companies
- Organising drinks and refreshments as required and delivering to meeting rooms
- Booking hotels and external meeting/event spaces
- To be trained in use of all presentation / technical equipment in meeting rooms and provide support to staff and visitors on how equipment should be used including setting up of equipment.
- Having an eye for detail and checking rooms are perfect each time
- Cleaning of the meeting rooms and facilities after each meeting to ensure area is kept presentable
- Allocating security passes and keeping the database up to date
- Undertake general administrative duties as required to support the site and office
Why work for Frontier?
At Frontier, we believe in rewarding our people for a job well done. As an employee you will have access to the following benefits:
- Opportunities for flexible working
- Helping you plan and save for the future with a contributory pension plan offering you a choice of contributing levels of up to 7% which is matched by us
- We know that time out is important for us all that’s why as standard we offer 25 days holiday (per annum) in addition to bank holidays with the opportunity to purchase up to an additional 5 days holiday per year
- Benefits supporting you and your family such as Life Assurance of 3x Salary
- You and your friends and family (up to five people) will have access to our Employee Assistance Programme which provides 24hour support and advice on a variety of topics including financial and wellbeing.
- Access to money saving discounts at selected retailers through our Employee Discounts Programme and our Cycle to Work scheme
- We have dedicated Learning and Development specialists to ensure our commit to your ongoing development
- Access to free eye tests across all roles
- Complimentary parking on site
About Us
Frontier is a successful and growing business. It is the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.
With a vision to be the first choice partner for crop production and grain marketing, and the first choice employer in UK agriculture, Frontier is committed to delivering a culture where people are at the heart of success.
Award winning for our commitment to people, we have been recognised by Great Place to Work since 2012 and we are proud to have been ranked in the top 30 UK best large places to work.
Our business approach is underpinned by our core values – Integrity, customer focus and expertise. These values support our whole philosophy and ways of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.
Commitment to Diversity and Inclusion
At Frontier we have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all and as such we would encourage applications from backgrounds outside the agriculture sector.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment, inclusive employment policies and flexible working arrangements are in place to support this.
