receptionist Bishops Stortford, England
Job description
About the Role
South Street Surgery has an opportunity for a receptionist to join our team on a full-time or part-time basis. The hours are to be discussed at interview. You will be required to work some Saturday mornings on a rota basis.
- Greeting and directing all patients
- Making appointments and giving out appointment cards, where required
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Dealing with requests for information, and managing problems and complaints
- Advising patients of practice procedures
- Registering new patients
- Answering the telephone, promptly.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:- Excellent communication skills, with a clear and polite telephone manner;
- Previous reception or customer experience
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confidence to work as part of a team and ability to "think on your feet";
- Strong IT and administration skills;
- Previous medical or healthcare receptionist experience is desirable.
About Us
We are proud to hold an Investors in People Award. We work closely with the other local practices in Stort Valley and Villages PCN to develop our vision for the future of Primary Care Services in this area.
Bishops Stortford is a thriving town, with excellent schools and facilities. We are in easy reach of London and Cambridge.
For further information please contact - Lianne Hinks. [email protected] or visit our website: www.southstreetsurgery.co.uk.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
About Essex Primary Care Careers
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: essexprimarycarewww.nhs.uk
