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Who are we?

We are Daisy Corporate Services, one of the largest providers of communications and IT solutions across the UK! Founded in 2001, we have gone from strength to strength as we continue to grow and deliver high quality end-to-end IT solutions and services to more than 2,000 UK businesses, across all sectors. Our portfolio spans Modern Workplace, Connectivity, Unified Communications, Cloud Solutions, Cyber Security, Operational Resilience and more.

What’s it like to work for us?

We care about our colleagues and strive to give them the support they need to be the best version of themselves! In fact, in our most recent Colleague Engagement survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication. We also strive to ensure that work works for you by offering flexible working, hybrid/home-based working styles (where possible), holiday purchase schemes, health & wellbeing programs, free day of annual leave for birthdays and more!

What are we looking for?

We are seeking an experienced Receptionist with a “can do” attitude and excellent communication skills to join our friendly BC Recovery Centre team in Romford. You will have previous experience in a similar role and enjoy being the main point of contact for the site and providing a warm welcome to our visitors.

What’s on offer?

• Location: Romford
• Salary: Up to £21k per annum DoE
• Contract Type: Permanent, Full Time
• Hours: 37.5 hrs per week
• Schedule: 09:00 – 17:30, Monday – Friday
• Working Style: Office Based

In this exciting role, you will act as the primary point of contact and receive visitors to our Recovery Centre site in a courteous and welcoming manner. You will also be responsible for managing the site diary and ensuring all appropriate Health and Safety and Security procedures are consistently complied with.

Some of the key responsibilities include:

• Acting main point of contact for all site visitors, contractors and staff.
• Ensuring the reception area is welcoming, clean and tidy.
• Ensuring all visitors are ID verified and then issued with a relevant visitors pass.
• Responsible for controlling the security of the building facilities to an acceptable company standard; including liaising with the security providers at the start and end of each working day sharing appropriate handover notes.
• Answering all phone calls as quickly and efficiently as possible in a professional, polite manner.
• Scheduling, co-ordinating and organising meeting rooms as required.
• Assisting with general site administrative tasks as required and preparing for monthly reporting.
• Maintaining a strict registration process with all card/keys issuing.
• Liaising with dedicated customers when 3rd party access is required to suites and data centre.
• Assisting with any other duties as required by the Centre Manager to ensure the site is always fully operational and prepared for customer invocations.

Preferred Experience

• Previous experience of working in a similar role
• Intermediate MS Office Skills (Word, Excel and Outlook)

Key Competencies

• Excellent Customer Service skills.
• Positive approach to work.
• Team player with flexible approach to tasks.
• Ability to protect confidential information.
• Highly organised and detail orientated.
• Ability to effectively prioritise workload.

Some of the key benefits we offer include:

• Holiday – Starting at 25 (increasing to up to 30 days for each year you stay with us) + a holiday purchase scheme!
• 1 Free day of annual leave for Birthdays!
• Daisy University and Apprenticeships – Giving you the opportunity to expand your skills and knowledge whilst you work for us.
• Enhanced family friendly policies – We are here to look after you and your nearest and dearest.
• Health & Wellbeing offering – Including discounted membership for health plans + Eye Care Scheme, Employee Assistance Programme, and an in-house Wellbeing team.
• The Exchange – Online discount platform for more than 1,200 retailers.

Interested? Submit your interest today for review and consideration by our friendly Talent Acquisition Team!