receptionist London, England
Job description
14 Hills is set high on the penultimate floor below a public city roof garden. This restaurant commands views of London’s most iconic landmarks with floor to ceiling glass windows: Tower Bridge, The Tower of London, Canary Wharf and The Shard. This glamorous city restaurant boasts a luxurious Modern British menu with a Parisian twist is paired with revolutionary creations from our centrepiece bar.
We are looking for a passionate Reception Supervisor who can confidently deliver outstanding service to guests. At the same time, our Reception Supervisor will have exceptional customer service and communication skills required to deliver a superb guest experience. You will work closely with the Reception and Restaurant Managers to ensure timely and accurate reservations are taken and communicated to the restaurant team.
As Reception Supervisor you must have outstanding attention to detail, encouraging a culture of high standards throughout the team with the ability to build rapport with all guests and previous experience in handling guest feedback and working as a Reception Supervisor in a similar environment.
We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:
- Industry leading pay
- Discount in all of our restaurants – 40% off all day, every day
- Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
- 50% off PureGym membership
- Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
- Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing. You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
- Healthy, free and tasty meals when working
- Employee of the Month Scheme
- Long Service Awards
- 28 days paid holiday a year, which increases to 30 days with length of service
- Best in class training – including management development to help you progress quickly
- Access to our training platform D&D Connect with resources to develop your skills and knowledge
- An optional paid day each year to give back and volunteer
- Refer a friend scheme
If you are interested in discussing the Reception Supervisor role further, please send us your CV without delay!
