Job description
Receptionist
Competitive + Service Charge
Crowne Plaza Glasgow, Glasgow G3 8QT
Why join us?
- Stays across the UK at employee rate (a HUGE discount!)
- Discounted Friends and Family rates (that’ll make you really popular!)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work!)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.
You
On a scale of one to ten, how warm are your welcomes & goodbyes?
We’re looking for someone who puts the “good” in good mornings as well as goodbyes to help us give every single one of our guests a red-carpet worthy welcome!
At Valor Hospitality, we’re on a mission to redefine hospitality and to help our guests make memories that last a lifetime. Therefore, we need someone who can not only make a great first impression but a lasting one!
As a receptionist, you’ll be the face of the hotel, greeting our guests’ day in day out. You’ll be the first point of contact for our guests, you’ll need to know our hotel like the back of your hand and have a skill for problem solving.
At Crowne Plaza Glasgow, we’re in search of a Receptionist who can give service with a smile, answer the phone with pizazz and give our guests a visit to remember.
A typical day will include:
- Providing unbeatable customer service
- Working as part of a great team
- Being the first point of contact for our guests
- Checking guests in and out, processing payments
- Offering knowledge of the hotel facilities, services and local area
- Maximising revenue through upselling and room sales
- Admin tasks
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 34 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
Hotel Description
Located on the banks of the River Clyde, the hotel is interlinked with the Scottish Exhibition & Conference Centre (SECC), the iconic ‘Armadillo’ of the Clyde Auditorium and next to the SSE Hydro. After hosting COP26, Crowne Pla