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The primary duty of this position is to provide clerical and administrative support to front desk at office in a smooth and professional manner.

Responsibilities:

• Greets and welcomes visitors; lets staff know appointments are in the office. Follows up on guests waiting in lobby.
• Answers and directs phone calls.
• Updates Electronic Health Records (EHR) for designated appointments to include: intakes, clinic appointments, client demographics, etc.
• Inputs medical records/chart information into EHR.
• Maintains and organizes files and records.
• Provides documents to director and shift support staff as needed, requested.
• Start the admissions paperwork for new clients.
• Input data into respective database.
• Assists with the discharge process, as needed.
• Does routine cleaning in lobby and common areas as directed.
• Scans, copies, faxes, types requested documents as directed by supervisor.
• Rotates lunch to ensure front desk coverage, maintaining 2 (two) staff during clinic hours as much as possible.
• Performs other assigned duties as directed.

Qualifications:

• Graduate of high school or equivalent required. Associates degree preferred.
• Two (2) years of experience in secretarial work.

Report To:

Director of Haven House