Receptionist London, England
Job description
Job Details
Full time (Monday-Friday)
Commencing ASAP
We are looking for a bright individual to join our Studio Manager in the smooth running of Cityscape. You will have a myriad of reception and administration tasks to keep you busy - and you will be expected to be able to juggle a few tasks at once. An excellent phone manner and presentation is essential to the role.
Cityscape is a family, and our Reception team is at the heart of that. The Reception is the first point of contact for every guest, and we treat every guest, whether they are a client or the postman, as a member of the family and welcome them accordingly.
We also sublet part of our studio to three small companies who are working within our industry, and our Reception team look after their clients, meetings and other small tasks as well.
If you think this sounds like it could be you, please read on...
Roles and Responsibilities
Roles and responsibilities include but are not limited to...
General Reception
Answering phone calls, transferring/announcing calls
Meeting and greeting clients in Reception - making them welcome and offering refreshments
Tending to clients in meeting rooms and break out spaces - offering refreshments
Maintaining a high standard of studio cleanliness, meeting rooms, kitchen and sometimes other desks
Post and packages
Ordering cabs and couriers
Ad-hoc errands
Fridge re-stocks and clear out
Ordering stationery, weekly food, bottled water and any other ad hoc orders
Staff expense processing
Assisting other teams with ad-hoc requests such as proofreading, client invitations and external meeting room spaces
Scanning confidential documents
Studio and Facilities
Covering facilities and maintenance in Studio Managers absence
Liaising with workmen/delivery people
Maintaining security and health and safety procedures
Set up for meetings and internal events
Assist Studio Manager with booking and organising social events; Christmas party, summer party, birthdays, leaving drinks etc, and booking client lunches/dinners
Miscellaneous
Assisting with social media content
Assisting with weekly fire alarm tests
Required Experience
Experience as either a Receptionist or PA (1-2 years desirable)
Professional attitude and welcoming personality
Responsible and trustworthy
Attention to detail on all tasks; from administrative duties to office tidiness
Good spelling, literacy and numeracy skills
Good time management and timekeeping
Emergency First Aid certificate and Fire Marshal certificate considered a bonus
Creative interests outside of work considered a bonus
Essential Skills
Proficient knowledge of Google and Microsoft Office suites
Experience processing expenses and finance administration a bonus
Benefits
Happy hour from 4.30pm on a Friday
Private health cover after successful probation
20 days annual leave, increasing to 23 after 5 years service
Pension scheme
Fruit, snacks, tea and coffee provided
Big summer and Christmas parties, as well as monthly social nights out
Travel card loans after successful probation
Job Types: Full-time, Permanent
Salary: Up to £25,000.00 per year
Benefits:
- Company events
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)
Work Location: In person
Reference ID: Receptionist
