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Job description

Avaliable Job Today MAIN DUTIES

Reception:

• To be responsible for delivering professional and comprehensive Reception services and to ensure the smooth functioning of the Academy’s reception. This includes proactively planning for absences to ensure continuity of services offered.
• To represent the Academy in a professional manner to all stakeholders (including external callers, parents, students and staff) by offering helpful, friendly and approachable service even at busy periods.
• To answer incoming calls as quickly as possible and to assist with enquiries where possible. To refer callers to the most appropriate member of staff where it is not possible to help them directly. To make sure that repeated calls which have not been responded to are escalated to the appropriate member of staff.
• To monitor and respond to email communication to a number of generic email addresses, and pass on enquiries to the most appropriate member of staff in a timely fashion.
• To be mindful of the Academy’s child protection policy and procedures. This includes confirming that the Academy holds the relevant DBS details for visitors and that visitors are aware of our policies and procedures.
• To manage the student receptionist programme and supervise the student receptionist so that the experience is useful and meaningful for all.
• To manage incoming deliveries to the Academy
• To process the Academy’s incoming and outgoing post, making certain that post is distributed / dispatched in good time.
• To promote and encourage good standards of behaviour in line with the Academy’s behaviour policy amongst students using reception. This includes ensuring that students who arrive late are signing in.
• To check that students using reception are meeting uniform requirements and to encourage high standards of appearance and tidiness.
• To facilitate a handover to the afternoon / evening reception cover person before departing each day.

Administration

• To carry out reprographic requests which are submitted using the job request system within our agreed timeframes and to disseminate completed materials if required.
• To maintain (in liaison with the Finance Assistant) the general stationery supplies by providing appropriate purchase orders for processing. To actively seek ways to ensure that purchases are prudent and sensible.
• Have a good knowledge of SIMS in order to access student data (training can be provided).
• To assist staff with using the room booking and catering booking systems.
• To update pigeon holes as and when required in accordance with staff turnover.

Other duties

• To be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, and to ensure that any concerns are reported to an appropriate person.
• To contribute to the development of the Academy’s Christian ethos.
• To support the Academy Mission Statement.
• To be aware of and support differences and ensure equal opportunities for all.
• Participate in training and other learning activities and performance development as required.

PERSON SPECIFICATION

• Possess appropriate qualifications and / or experience in a similar role.
• Be ICT literate and be able to operate software effectively to support learning. (Windows and MAC are an advantage).
• Have experience of school data systems (Experience of SIMS would be an advantage but training will be given).
• Possess the ability to time manage and prioritise effectively in a busy office and school environment.
• Be able to deal discreetly with confidential information.
• Show evidence of continued professional development.
• Data analysis and presentation experience and preferably familiar with the Google suite of applications but training will be given

People, Relationships and Communications

• Be committed to maintaining a distinctive and inclusive Christian ethos in the Academy.
• Be able to relate to all students, staff and parents in a positive and constructive way.
• Possess integrity, optimism, resilience and calmness
• Be able to work flexibly in a changing environment.
• Possess good written and verbal communication skills.
• Possess excellent organisational and administrative skills.
• Be willing to contribute to the wider life of the Academy.

This job description and Person Specification is not exhaustive and is subject to alteration in discussion with the post holder.

Job Types: Full-time, Permanent

Salary: £27,058.00-£28,415.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Private medical insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• London, SW10 0AB: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 17/04/2023