Receptionist Ferndown, England
Job description
We are currently seeking an enthusiastic individual with a commitment to customer service to join us as a Receptionist at our thriving Ferndown site. You will join us working 27 hours per week on a rota basis (to include weekends) and in return you will receive a salary of up to £16,276.59 per annum plus excellent benefits.
The rota pattern is as follows:
Tuesday - 10:15 to 16:15
Wednesday - 10:15 to 15:45
Thursday - 10:15 to 16:15
Friday - 10:15 to 16:15
Saturday - 10:15 to 16:15
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. In 2020 27,000 cats were rehomed,15,000 of these through our hand-free homing service, and 1,900 more reunited with their owners. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.
Responsibilities of our Receptionist:
As a Receptionist, you will provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication and via email, as well as providing administrative support to the Centre. You may also be required on occasion to provide cat care support.
What we’re looking for in our Receptionist:
- Previous receptionist experience, on a busy desk
- A confident communicator with excellent organisational skills.
- A strong, flexible team player
- Lots of energy teamed with a positive upbeat attitude.
- Experience using Microsoft Office, including Outlook, Word and Excel
- Animal welfare experience would be desirable
What we can offer you:
- salary of up to £16,276.59 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Join us as our Receptionist and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 27 August 2023
Interview date: w/c 04 September 2023
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
