Receptionist Uckfield, England
Job description
Service with a smile, a can-do positive attitude and first rate communication skills are a must.
You will be required to undertake the following duties.
a. Maintain and monitor the practice appointment system
b. Process personal, telephone and e-requests for appointments
c. Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
d. Signpost patients to the correct service
e. Initiating contact with and responding to, requests from patients, team members and external agencies
f. Once trained, clinically code data on EMIS
g. Photocopy documentation as required
h. Data entry of new and temporary registrations and relevant patient information as required
i. Input data into patients’ healthcare records as necessary
j. Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
k. Manage all queries as necessary in an efficient manner
l. Maintain a clean, tidy, effective working area at all times
m. Monitor and maintain the reception area and notice boards
n. Support all clinical staff with general tasks as requested
o. Assign the room users to their allocated working space
A full job description is available on request
Full training is provided but previous experience in a customer facing role is preferred
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week
Salary: £10.42 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Following strict infection control guidelines, including social distancing and wearing of masks.
Licence/Certification:
- driving licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 01/03/2023
Reference ID: CAAUGUST2022
