Job description
ESSENTIAL JOB FUNCTIONS:
Answer incoming telephone calls and direct call traffic to the proper person utilizing a Cisco Unity phone system with computerized transfer abilities- Organize and distribute daily mail
- Provide hospitality services for the office including, preparing beverage and lunch setups for various internal meetings, coordinating with caterers, cleanup of hospitality areas, and handling inventory related to meetings and events
- Ensure conference center protocols are followed including proper sanitary procedures and other related protocols
- Coordinate internal meetings with the Audio/Visual team when necessary
- Assist with copying, scanning, transcription, and file conversion and other legal work as needed
- Work closely with the clients, guests, and staff to ensure seamless day-to-day operations as the first line of contact with visitors and attorneys
- Create a welcoming, comfortable and professional environment for all clients, guests, and staff
- Other duties as assigned
KNOWLEDGE , SKILLS & ABILITIES:
Demonstrated ability to work independently with limited direct supervision- Demonstrated ability to exercise excellent judgment and discretion in handling confidential information.
- Strong written and verbal communication skills & proven ability to communicate clearly and professionally with individuals at all levels, internally & externally
- A high degree of professionalism and strong work ethic.
- Excellent interpersonal skills , resourceful , accurate and detailed oriented
- Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook, with superior proficiency in Excel
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Diploma or equivalent- Law Firm experience preferred
- Minimum of one to two years’ experience in customer service/hospitality/event organization