receptionist Manchester, England
Bruntwood
Full Time
Manchester, England
22672 - 12.04 GBP ANNUAL Today
Job description
The Host role is a pivotal position as the face of Bruntwood. Ultimately you will be working with our clients/tenants on a regular basis. So it's important you are approachable and ultimately love speaking to people and building relationships. That's why we love applicants from hospitality/retail/cabin crew backgrounds where you will be a natural at this.
Bruntwood own, develop, manage and maintain properties across England. Our focus is on 'Creating Thriving Cities' which is evident across our website, so have a look to gain more of a perspective on what we do, and how we operate.
We are currently recruiting for the following roles:
- 1 x full time Host role at 111 Piccadilly, Manchester City Centre (40 hours/week)
- 1 x full time Host role at Bloc, Manchester City Centre (40 hours/week)
- 1 x full time Host role at York House, Manchester City Centre (42.5hrs/week)
- 2 x full time Flexi Host role in Manchester City Centre (40 hours/week)
We will be holding an assessment day on Thursday 3rd August, 12:00-16:00, where we will invite all candidates that have been successful at the screening stage. Please see the timeline for applying below:
- Applications deadline - Thursday 27th July
- Hiring managers will be reviewing applications and we will get in touch with the candidates that have been successful at shortlisting by end of Tuesday 1st August
- You will attend the assessment day on Thursday 3rd August from 12:00-16:00
What will you be doing?
- Delivering a positive Customer Experience within the building
- Build lasting, long term, professional relationships with customers
- To be the first point of contact for all customers and visitors in the building
- Support and facilitate events and meetings within the building
- Facilitate new customer viewings to support the sales process
- Host the meeting rooms, co working, lounge and other communal amenities, maintaining high standards of presentation and food and beverage service where applicable
- Able to manage own workload to flex between essential desk based tasks and building customer relationships with customers
- Collate all customer intelligence and update systems accordingly to support sales and retention
- Working as part of a wider team, engage with your customers, colleagues, management team and other departments within Bruntwood
- Be a role model to promote wellbeing in the workplace
- You will have a focus on continuous improvement making sure that we add value, save time and make things simple for the customer
- Being basically brilliant, which means applying your energy, drive and knowledge to inspire your colleagues to do the best that they can, working together with a simple and straightforward approach to get the best out of our colleagues and for our customers, the right service every time
What are we looking for?
- You must have a can do attitude and be able to step up to the challenges of working in a fast paced, dynamic and developing organisation.
- We are looking for curious and interesting people, with high attention to detail and a drive to go over and above for customers - motivation and a positive attitude are key to this role
- Admin experience is a must, as you will be managing our enquiries mailbox on a daily basis
- You will be an excellent communicator, bringing your personality to work and interacting with people on a human level
- Skills and experience in hospitality, retail or other service sectors
- Able to maintain high levels of energy and positivity throughout the day
What will you get?
- An opportunity to work with a friendly, passionate and experienced team
- Ability to contribute towards the growth of the company and its direction
- An exciting place to work and a challenging role, full of opportunity and new experiences
- Opportunities for progression in a growing company
On top of the salary advertised you will be entitled to a number of benefits including;
- 25 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Free Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity - 26 weeks fully paid leave
- Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
When developing our communities, we pursue local partnerships which focus on harnessing talent and creating equal working opportunities for people from all different backgrounds. Doing this internally is just part of the picture — we also help our customers to create diverse workforces and benefit the community by growing in a socially-responsible way.
Our ambition is to make Bruntwood a truly diverse and inclusive place to work, reflective of the communities we live and work in. To help us to achieve this we encourage applications from ethnic minorities, disabled people, and those who are neurodiverse. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves. Should you wish your application to be considered under the Disability Confident scheme then indicate this on your application.
Bruntwood
https://www.bruntwood.co.uk
Manchester, United Kingdom
Chris Oglesby
$100 to $500 million (USD)
501 to 1000 Employees
Company - Private
Real Estate
1976
