Job description
Do you enjoy working with a group of people who like to work hard and have fun while doing it? Then BorderBuddy is for you.
Border Buddy was founded a decade ago by Graham Robins, Jr. Importing and exporting was in Graham’s blood, as his parents built the highly successful A&A Customs Brokers business back in 1979.
Graham’s concept for BorderBuddy was to simplify the customs process. BorderBuddy specializes in importing and exporting products to North America. With a dedicated focus on consumers and small businesses, BorderBuddy keeps information focused and easy for everyone to understand. Here is a little bit of our story, including how we have evolved over the years.
We are a values-based organization and a dedicated group of professionals who value teamwork, learning and development, and innovation. We take great pride in developing long-term relationships and supporting our community and our environment.
- Customer Obsession
- Create & Simplify
- Learn & Be Curious
- Own The Outcome
- Collaborative Team Player
- Attention To Detail & Quality
- BorderBuddy is seeking a full-time experienced Receptionist.
- Reporting to the Sales Manager, Canada/USA, you will be responsible for all incoming calls and a high volume of calls during our peak season months,
- Answering inquiries in a positive and professional manner.
- This position will also include the direct managing of our key Lead Generation channels WhatsApp, Chat Bot (with a key focus on response times).
- Backup to other administrative tasks that may come up on a needed basis
- 1-2 years of experience in reception and office administration
- Have an unparalleled "can-do" attitude
- Strong attention to Detail
- Ability to juggle multiple competing items
- Be service-oriented and have superior organizational skills
- Excellent communication skills and be able to work with a wide range of personalities
- Punctual with strong attendance history
- Experience with G-Suite products: Gmail, Google Drive, Google calendar, SLACK
- Understanding of video conferencing systems, such as Google Meet, and their features preferred
- Strong WIFI Connection is mandatory
Additional Information
Working Conditions
Working conditions are REMOTE
8:00 - 4:30 pm Monday to Friday with weekends off
We offer a competitive salary, benefits (health & dental), Company matched RRSP, tuition reimbursement programs, professional training, and paid time off.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
All your information will be kept confidential according to EEO guidelines.
About BorderBuddy
CEO: Graham Robins
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.borderbuddy.com