Job description
Receptionist
St Helens
Permanent
Salary Dependent on Experience + excellent benefits package
The Client
My client is a leading structural defects insurance specialist who provide a dedicated relationship manager to make securing latent defects cover a smooth and efficient process who are now looking to expand further by recruiting a Receptionist for the Head Office.
Job Purpose
To provide a professional customer focused Reception service to clients ensuring efficiency and understanding at all times when dealing with callers.
Key Responsibilities
- Deliver the best possible customer service when dealing with new or existing clients
- Act as the first point of contact
- Handle inbound calls and transferring these through to the correct department / individual
- Assist customers with any queries they have
- Handle any new enquiries that come through from new or existing clients
- Taking messages and passing these through to the correct department / individual
- Ensuring visitors are signed in upon arrival and signed out on departure
- Monitor stationery levels and generate orders were required
- Log and distribute all incoming post to relevant departments
- General admin and office duties
Key Experience
- Previous experience working within a Receptionist role would be beneficial
- Previous experience of call handling
- Previous customer service experience
Benefits & Awards
- Competitive salary
- Private medical insurance
- Pension, 25 days + Statutory
Job Types: Full-time, Permanent
Work Location: In person
Reference ID: ATS376