Job description
PLEASE NOTE WE DO NOT PROVIDE TIER 2 SPONSORSHIP
As a Receptionist at Hazel End Care Home, you will be the welcoming face and administrative hub of our care home, providing support to the Business Support Manager in all customer related aspects on a day to day basis. You will be expected to handle incoming calls, meet and greet our home visitors - medical professionals and resident family members. Some admin duties will also be required to ensure the smooth running of the home.
Reception plays a key part in our home, you will become part of the care home family and let’s be honest, YOU are what makes our home a great place to live and work!
We are looking for someone who is passionate about great customer service to join our team. Previous experience in the care industry is not essential, however an understanding of the industry and administration is advantageous. The role requires effective communication with exceptional interpersonal skills.
Your hours of work will be 09.00 to 17.00 and you will be required to work on a 3 on 3 off rolling rota which equates to an average of 28 hours per week in total.
Benefits
- Competitive Rate of Pay
- Paid Breaks
- Fully funded enhanced DBS check
- Career Progression Through Anchor Training + NVQ Qualification
- Fully Paid Training
- Free Blue Light Card Subscription
- Annual Anchor Care Awards
- Refer a friend bonus scheme
- A permanent contract of employment
- A job with purpose, satisfaction and the opportunity to have a voice in how the company develops.
- Company pension scheme
You will offer: -
· A good level of numeracy & literacy skills
· An excellent level of communication
· The ability to work as part of a dynamic team
· Reliability with an element of flexibility as and when required
· A willingness to learn and develop new skills
· An upbeat personality and positive attitude
· An understanding of elderly and/or dementia care would be an advantage
This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!
A great place to work
Halcyon Care Homes is now part of Anchor, England’s largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Anchor are committed to being a great and inclusive place to work. We want to hear from candidates from all backgrounds especially those who are from underrepresented groups. At Anchor, we live by the values of accountability, respect, courageousness and honesty and they go hand-in-hand with making sure we value diversity and champion an inclusive culture.
We are a member of Inclusive Employers, a Stonewall Diversity Champion, a Disability Confident Employer, an accredited Living Wage Employer and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.
Job Types: Full-time, Permanent
Salary: £12.00 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- On-site parking
- Referral programme
Schedule:
- Day shift
Ability to commute/relocate:
- Bishop's Stortford: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you require tier 2 sponsorship? We do not currently provide this.
Experience:
- Administration: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person