Reception Team Member Salisbury, England
Job description
Set in the New Forest National Park with winding forest trails and expansive heathland, Green Hill Holiday Village offers dog-friendly holidays and ownership opportunities for families wanting to get back to nature. We are looking for a Reception Team Member to make their welcome as warm as possible.
What will you do?
Be the first point of contact for our park welcoming visitors, guests and canine campers- Ensure all front desk welcomes are positive and helpful
- Perform front-desk duties, including answer the phones, checking voicemails and emails, processing gas sales and owner recharges, generating quotations and other administrative tasks
- Deal with holiday enquiries and process bookings
- Serve guests who use our shop/coffee shop that is part of the main reception area, which includes the preparation of some food items
- Answer general questions about the local area and the park
- Work collaboratively across the whole park team
What are we looking for?
We are looking for someone who will act with a ‘can do’, hands on attitude who enjoys administrative work and interacting with customers. This role requires weekend and evening shifts so availability for these is essential.
Excellent IT skills are a must for this role and experience within the caravan/holiday industry would be an advantage.
A little bit about us and what we offer