Realtime Analyst Burton upon Trent, England
Job description
Do you have an analytic approach with great attention detail?
As a Realtime Analyst, you will work closely with management to ensure the right level of co-ordinators are available across all contact channels.
You will support all logistic teams by providing accurate and holistic data reports based on real time workloads such as call volumes, outstanding orders and emails.
This role will give you the opportunity to work in partnership with internal teams building strong stakeholder relationships and providing reports on their team’s performance, using multiple sources.
Who are Sciensus and what do they do?
We’re proud to be the leading specialty pharmacy in Europe, providing healthcare solutions to patients with long term conditions, rare diseases, and cancer. For 30 years, we’ve supported patients to access the life-changing treatment they need, in the comfort and convenience of their own homes across the UK and Europe. Today, we combine our clinical experience from over 70 million patient interactions with the latest technology to help over 200,000 patients a year make the most of their medicine.
So, using unparalleled insights, we connect with people powerfully and personally, focusing on their unique needs, empowering them to achieve their goals, and supporting them every step of the way.
Why would I work at Sciensus … the benefits?
We offer a fully comprehensive compensation package with a salary of £28,000 per annum.
- 33 days annual leave (inclusive of bank holidays)
- Life Assurance
- Enhanced Pension
- Discount & Cashback Portal
- Personal Development
- On – Site Gym
- Gym Discount
- Private Healthcare after 2 years service
This all sounds great - What key skills do I need to apply:
- MS Office experience – intermediate level with EXCEL
- Expectational attention to detail, combined with a track record of delivering to operational targets
- Proven track record working in an information / reporting type role, or equivalent academic exposure
- Building internal and external cross matrix working relationships
- Knowledge within call centre processes would be an advantage
We have three values that underpin all our actions, these are not just statements these make our culture.
Sciensus is a place that values difference and promotes respect. We are committed to the fair treatment of all candidates, regardless of race, gender, religion, sexual orientation, age or disability.
We actively promote equality for all, welcome applications from a wide range of candidates and select interviewees based on skills, qualifications, and experience. Sciensus takes equal opportunities and improving the working lives of our colleagues seriously, which could include flexible working. We also support with any reasonable adjustments required. Please talk to us during the application process to discuss any reasonable adjustments you may require.
(Due to high volumes of applications, we are unable to respond to every candidate – if you would like an update on your application please email the recruitment team)
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