Reading Room Security Officers Saint Pancras
Job description
JOB DESCRIPTION Location: St Pancras Hours: Permanent – Full time 36 hrs\/wk, over 4 days (Mon- Sat) Grade: D Salary: £22,371 The purpose of the job is to provide a secure customer service environment for people working in or visiting our Reading Rooms in St. Pancras, London. As part of a uniformed security team, the post holders will be responsible for checking passes, controlling access to, and patrolling our reading room and helping people to enjoy our collections whilst providing a deterrent to theft, damage or loss. The post holders must be able to deal with others patiently and fairly, work flexibly as part of a team, have good written and verbal communication skills and be able to apply common sense in any situation. As the first point of contact for all Reading Room users, deliver a high standard of customer service, demonstrating the Library’s core values at all times. The following essential competencies will need to be demonstrated. Proven customer service experience Ability to work calmly and professionally under pressure Excellent observational skills Ability to work on own initiative and independently Ability to work constructively within a team displaying support and flexibility Ability to adapt to a changing environment Excellent verbal and written communication skills As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world’s largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere. In return we offer a competitive salary and a number of excellent benefits. Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes a minimum of 26.6% (this may be higher dependant on grade. Closing date: 22 October 2023 Interview date: w\/c 30 October 2023 We are unable to provide sponsorship under the UK Skilled Worker visa for this role, as it does not meet the eligibility criteria required for this immigration route PLEASE NOTE THE BELOW FOR YOUR APPLICATION: There is a limit of 2000 Character per application question All application questions must be answered to be considered for the role Industry Education, Teaching Job Sector Information Technology Job Position Cyber Security Address St Pancras, London, UK Post date 09/10/2023 Closing date 22/10/2023 Reference Number R00000264
