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ramp agent London, England

Swissport

Full Time London, England 24090 - 23233 GBP ANNUAL Today

Job description

Overview:

Swissport Western Europe are looking for enthusiastic team members to join our Cargo Operation. You will be providing clerical support to the cargo function, including supporting and organsing customs clearance, cash invoicing, basic reception duties and occasional support to other areas in the warehouse.

Responsibilities:

Day to day you will be responsible for:

Basic Customs Clearance Process
Cash Invoicing
Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo.
Reception duties including but not limited to greeting clients and visitors, answering telephone queries, sorting post, filing etc.
Comply with all relevant legislation as well as airport authority and carrier security requirements
Comply with Swissport Standard Operating Procedures (SOP’s)
Operate any necessary machinery
Additional warehouse duties as required
Frontline ambassador and customer facing representative and contact of the shed
Providing prompt and timely responses to customer or stakeholder requests and queries
Processing of shed inventory requirements in line with HMRC approvals
Initiating and completing handling protocols from regulatory bodies

Qualifications:

To be succesful in this role you will need to be or have:

In possession of at least three GCSE’s or equivalent
Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
Ability to speak and understand the English language
Ability to travel to the airport at times where public transport is not available
Excellent communication skills (written and verbal)
Must be IT literate and able to learn airline specific computer systems
Ability to follow processes and procedures and apply flexible approach when required
Willingness to work in inclement weather if required
Able to demonstrate good customer service
Commitment to continuous improvement
Self motivated and able to work independently
Previous experience working in an aviation environment is desired