Query Resolution Executive

Query Resolution Executive Birmingham, England

Advanced
Full Time Birmingham, England 21024 - 28340 GBP ANNUAL Today
Job description

Role Introduction:
We are looking for an adaptable and dynamic individual to join our finance team in Birmingham. In this role you will be working within the Query Resolution team by investigating and processing finance query resolutions to enable payment on outstanding invoices. You will be responsible for undertaking all tasks required to deliver an effective and efficient service to key stakeholders across the business.
What You Will Do:
  • Working as part of a close team, you will:
    • Work with stakeholders to investigate and resolve invoice queries
    • Review and action invoices and credits
    • Resolve any missing billing requests
    • Ensure high billing accuracy and complete in agreed SLA’s
What You Will Have:
  • Proven previous experience in a Finance role and possess transferable skills and experience
  • Interpreting and analysing data – Strong ability to work with complex data and present the information in a clear, logical, and concise way
  • Working well under pressure and meeting deadlines
  • Be an excellent communicator
  • Strong experience of using Excel including Pivot Tables and Lookup capability
  • Attention to detail to drive accuracy
What We Do For You:
Wellbeing focussed – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
  • Generous Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days
  • Summer Fridays – Every Friday afternoon off throughout July and August 2022 (or equivalent time in the week)
  • Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First
Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important
  • Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
  • Income protection insurance – Providing you with support and assistance when you need it most
  • Life insurance - 4x times salary to help give you and your loved ones peace of mind
Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
  • Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
  • 65% Internal Mobility – Committed to the development & growth of our people with 65% of our experienced roles filled by our own people
  • Profit Share – Our Group-wide bonus scheme enables you to reap the rewards of your success
Recognition – Highlighting and rewarding the great work our people do
  • Top Achievers Club – Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees – read about what it’s like!
  • Tiered Recognition Bonus – There are many ways you can make an impact in the business, which are rewarded with one-off financial rewards like Spot Bonuses, Values Awards, Hero Awards
  • Clear Review – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self
Making a Difference – we provide opportunities to help our people make a difference to the causes they care about
  • MatchIt! – Fundraise for a cause close to your heart and Advanced will match part of the funding
  • Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
  • Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger
Who We Are:
We are one the UK’s largest tech companies, and our products sit at the heart of some of the country's best-known businesses. We’ve grown phenomenally quickly with a £275m turnover and 2,800 employees supporting over 25,000 customers. We hire for potential. We want to make sure we have the best people for the job and provide genuinely equal opportunities for our people to thrive. Our recruitment process is designed with inclusion and equity at its core.
Find out more about the next steps once you’ve applied here - careers.oneadvanced.com/how-we-hire

Query Resolution Executive
Advanced

https://www.oneadvanced.com/
Birmingham, United Kingdom
Gordon Wilson
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Private
Enterprise Software & Network Solutions
2010
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