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Quality ManagerHybrid role: 3x per week in North-West London areaSalary: £45k - £48k + 20% bonusAn exciting opportunity has come up to join a leading global electronics manufacturer and retailer. This role would focus on defining, measuring and improving quality standards within their after-sales operation.Main Responsibilities• Define and implement the quality metrics across the after sales service operation• Ensure that all procedures and policies are being adhered to through a series of annual audits and related measures• Producing and maintaining departmental documentation to be compliant with ISO9001 & ISO14001Required Skills• Experience in hosting audits; and performing audits both internally and externally• Ability to analyse data to identify quality trends and help make informed business decisions• Previous experience working in a process or product quality role• Willingness to travel both domestically and throughout EMEA (avg. once a month)