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Job title: Quality Assurance Analyst
Contract: 6 month FTC
Location: Trafford, Manchester, M33 or Stratford, London, E15

Persona: Agile, Office based 20-40% dependant on business needs
Salary: circa 50k pa dependant on experience and location

Closing date for completed applications: 20th June 2023

Interviews will be held via Microsoft Teams

We have a new opportunity! We are recruiting for a Quality Assurance Analyst. It’s an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model and is being restructured to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new.

As a Quality Assurance Analyst it will be your responsibility to ensure software products and solutions are thoroughly tested and are fit for purpose, as well as ensuring they meet functional and non-functional requirements.

We are looking for a forward thinking and innovative Quality Assurance Analyst; someone who is committed to delivering high quality software and also to help identify and verify 3rd party applications.

This role will report into a Lead Quality Assurance Analyst and will work in a small team of other Quality Assurance Analysts.

• Acts as the Testing & Quality Assurance lead in the squad or project team to which they are allocated. Works with squad and project team members to identify test and QA requirements and develops test strategies and plans, covering functional, integration, and (where appropriate) user acceptance testing.

• Is responsible for execution of the tests, works with team members and carries out hands on testing themselves. Monitors testing progress, errors, fixes, and re-testing.

• Provides clear up to date and timely reporting and feedback to Squads and Project Managers to enable them to prioritise remaining work etc.

• Works closely with Software and Devops Engineers to continually evolve the use of modern software development and deployment methodologies, including scripting, automated tested, etc.

The job holder will be involved in:

• Supporting the agile team in identifying and verifying the acceptance criteria for all user stories (functional and non-functional) to ensure the quality of the solution before it is released.

• Ensure that L&Q IT Test Standards are adhered to, and agreed test artefacts are developed and maintainable by L&Q

• To participate in all aspects of software testing cycle– creating, promoting and executing both automated and manual testing;

• Working with the wider Technology colleagues to conduct hands-on analysis, testing of applications and infrastructure to confirm it is fit for use.

Skills and Experience:

• Good understanding of and experience working with structured test methods and processes

• Knowledge and experience of best practice in both manual and automated testing

• Experience of testing differing types of applications and scenarios, eg web, desktop and mobile applications.

• Proven analytical and prioritisation skills. Able to operate with minimal supervision. Outcome and result focused.

. Previous experience of ETL, testing large volume of data, MS Dynamics CE/CRM testing preferred.

• Experience of working with cross-functional delivery squad or scrum team working with Product Owners, Scrum Master etc

L&Q is a large fast paced and passionate organisation with a strong mission to combine its social purpose and commercial drive to create homes and neighbourhoods everyone can be proud of.

If you have the skills, experience and drive needed to fulfil this role then apply without delay.

• We are a multi-site organisation, so some roles may require occasional travel between offices but expenses will be covered.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.