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JOB RESPONSIBILITIES

The following responsibilities are associated with the QHSE Support Advisors job role:

• Ensure implementation of safety management standards within the station.
• Establish and lead Station Monthly Safety Management Meetings and monthly Station Employee Health & Safety Committee Meetings.
• Report to the QHSE Regional Support Manager (Region).
• Deliver regular safety performance reports to the Station Management.
• Ensure all hazards, incidents are being reported and recorded accurately.
• Initiate, lead and carry out investigations on occurrences in line with corporate standards.
• Plan, prepare and conduct internal safety audits in conjunction with the QHSE Regional Audit and Compliance Manager at given intervals at the station and initiate / monitor corrective actions based on audit findings and occurrence investigations.
• Establish and maintain the station operational risk register.

LEADERSHIP QUALITIES

Leading and Facilitating Change

• Communicates what is changing and why
• Involves others to develop a sound approach
• Implements Change

Applying Commercial Acumen

• Analyse key indicators
• Integrate and focusses on decision making
• Focuses on Customer

Coaching and Developing Others

• Clarifies performance and align high expectations
• Provides timely feedback
• Applies Coaching

Making Decisions

• Analyses Situation
• Develops Solution
• Implements Solution

Managing Performance for Success

• Sets ambitious but achievable performance goals
• Creates a performance enhancing environment
• Evaluates performance and takes action

Executing and Getting Results

• Maintains Focus
• Measures Progress and Outcomes
• Ensures and accepts accountability

KEY PERFORMANCE INDICATORS

• Achievement of the Lagging and Leading QSHE indicators
• Assurance and Compliance certifications
• Implementation of the Swissport Global Management System

ESSENTIAL SKILLS

• experience and knowledge of aviation ground handling and/ or cargo operational experience is desirable not essential.
• You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment.
• Be a junior leader who sets the tone and leads by example.
• Can communicate clearly with your people to help them understand Swissport Western Europe direction.
• Be able to build positive and trusting relationships.
• Be open to different opinions and seek a collaborative approach.
• Embrace an ideas culture to enable teams to create an agile edge.
• Promote flexibility, adaptability and agility in order to enable contingency time.
• Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement.
• Personal and professional integrity of the highest order
• Good organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment.

QUALIFICATIONS AND COMPETENCES

• A sense of passion for improving QHSE standards and a commitment to continuous improvement
• Good oral and written communications and ability to communicate and motivate and drive standards at all levels
• Ability to persuade, gain support, obtain commitment, and mobilize a team to action
• Operational and general compliance orientation
• A relevant recognised health and safety qualification (NEBOSH Certificate or equivalent required) or must be able to demonstrate working towards.
• Member of IOSH is desirable.
• Understanding of food safety and hygiene, ideally possessing CIEH qualification or equivalent desirable, not essential.
• Minimum 1-year experience in safety management and/or management system
• Basic knowledge of country specific laws and industry regulations related to safety and safety management
• Basic use and knowledge of MS Office
• Personal and professional integrity and trustworthiness
• Commitment to continued professional development

CAREER PROGRESSION

• QHSE Station Support Manager/ QHSE Regional Support Manager

COMPANY TRAINING MODULES (to include)

• GE01 / UK19 Company Induction / Equality, Diversity and Data Protection
• GE-UK-07 Fire Awareness

GDPR

• Swissport has strict obligations under the General Data Protection Regulation 2016/679 (“the GDPR”). Compliance is therefore a responsibility embedded in all roles. Specifically, however, you are required to actively support and assist the business with compliance, both in your daily duties and in respect of ad hoc projects and activities. You are expected to demonstrate good practice to direct reports, and actively promote a culture of compliance.

DIVERSITY & INCLUSION

Swissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Compliance with equality and diversity principles is therefore a responsibility embedded in all roles. Specifically, you are required to:

• comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments);
• respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics;
• report and act upon all instances of discrimination, harassment, and bullying;
• proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination;
• proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity;
• ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work;
• evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity.

[NOTE: This is not exhaustive and may vary depending on location and operational / local customer requirements.]