qc analyst Wigan, England
Job description
Company Insight
Since the launch of the Company in 2006, 3PL has worked with boundless enthusiasm to build a people centric business that provides technology enabled fulfilment and logistics expertise to aspirational brands. We constantly strive to provide high-quality value for money operational support services that are second to none. Fuelled by our commitment to service excellence, our award-winning business has gone from strength to strength and is now one of the fastest growing omni-channel fulfilment & logistics businesses in the UK with a Global reach.
As a well-respected brand in our sector, our ongoing success is largely due to the commitment, innovation, and skill of our outstanding colleagues. Our incredible team works hard to contribute to our ongoing success whilst making time for fun at work forms a fundamental part of our company's values.
We demonstrate appreciation of our people through competitive pay structures, enhanced annual leave, alongside a range of health and wellbeing support with access to amazing break out facilities at each of our depots that include everything from computer games, pool tables, and table football to darts, massage chairs and even TV/relaxation areas.
In addition, our desire to go that extra yard for our people means colleagues also get to enjoy an extensive range of “free to access” benefits including discounts with various leading retail brands, fresh fruit weekly, refreshments, onsite parking, all of which is underpinned by an extensive colleague rewards program and a varied range of pre-scheduled fun events throughout the year.
Our inclusive culture encourages transparency, ownership, and honesty and we treat every colleague as a valued partner in the business. From day one, our investment in your learning, development, and progression is our top priority and with the rate we’re growing, there’s never been a better time to join Team 3PL and play your part in on our exciting journey.
Job Insight
Responsible for completing 3PL’s quality procedures and quality manuals to meet the ISO 9001:2015 standard, for training out the same across all departments and performing internal audits to ensure the ongoing effectiveness of our quality management system. You will also be responsible for ensuring that our quality objectives are aligned with 3PL’s overall business strategy.
Person Specification
An ambitious and results focused individual who can inspire others to adopt a quality mindset and has the capability to deliver sustainable processes in an evolving and customer centric environment. A can-do subject matter expert with the ability to drive quality assurance across the business by supporting, mentoring, training and openly transferring knowledge.
Key Responsibilities and Duties
The primary focus of this role will be quality management however the list of duties below is not exhaustive.
- Implementation and maintenance of a business linked, version-controlled Quality Management System which is also aligned to the ISO9001:2015 standard. Ensure any future variations are applicable and subjected to strict document control.
- Championing the use of quality related methodologies and training of specific quality procedures.
- Providing quality related input to other business-related processes and procedural documents as and when required.
- Performing internal audits, using audit results to inform corrective action plans.
- Monitoring of nonconformities and supporting the business teams to perform timely investigation and work towards future prevention.
- Reviewing Client/Supplier Quality & Technical Agreements and providing subject matter input.
- Supporting business change programmes and projects from a quality control perspective and by demonstrating change control best practice to the stakeholders when required.
- Acting as the initial point of contact for certification bodies on all matters of accreditation / certification.
- Coordinating any specific audits requests made by certification bodies, Insurers, or clients and lead any external auditing of suppliers.
- Scheduling, hosting, and recording quality review meetings. Delivering quality specific briefings.
- Supporting all departmental teams to thoroughly investigate all types of non-conformances and to implement corrective and preventive actions.
- Introducing and supporting continuous improvement practices across the business.
- Consulting and communicating changes related to quality to both staff and suppliers as appropriate.
Primary Outputs (Results Orientation)
Training - A comprehensive compliant training matrix (QMS)
Quality - Internal audit schedules (QS)
Quality - Zero major defects (QS)
Education and experience
- Previous experience in either a warehousing, manufacturing or distribution environment would be highly advantageous.
- Minimum of 2 years direct quality management experience. Experience writing and enforcing quality procedures.
- A working knowledge of ISO 9001 Quality Management Standards.
- Excellent computer and MS Office skills (with emphasis on Excel/Word). Experience of Visio would also be advantageous.
- Ability to perform audits and generate the associated audit reports.
- To work on several priorities in parallel and still achieve agreed deadlines.
- Experience working with teams to perform Root Cause Analysis and to produce Corrective Action plans.
- Experience in writing procedures and work instructions in support of quality compliance.
Skills and Knowledge
- An inclusive approach when working with others.
- The ability to work under own initiative.
- A solution orientated mindset.
- Strong analytical, interpersonal, written, and verbal skills.
- The ability to remain organised, multi-task and prioritise.
Next Steps
If you believe you have the experience, skills, and drive we require, please send us your CV for your chance to join us on our amazing adventure in MAKING SHIP HAPPEN!
Please note due to the large volume of applications we receive for these roles, if we have not contacted you within 21 days then, unfortunately, your application hasn't been successful, however, we may contact you regarding other roles and we wish you all the best in your job search.
Job Types: Full-time, Permanent
Salary: £28,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wigan: reliably commute or plan to relocate before starting work (required)
Work Location: In person
