front desk agent

front desk agent Anniston, AL

OMS 360
Full Time Anniston, AL 10.56 - 12.04 USD Today
Job description

Purpose: Responsible for greeting patients, checking them in and processing through their appointment.

Position Requirements:

  • Greet and receive patients in a friendly and professional manner
  • Ensure patient data is accurate and current by reviewing it with the patient
  • Document information in patient records system
  • Prepare appropriate information prior to patient appointments
  • Use discretion with all private information in a medical setting
  • Verify patient insurance
  • Communicate with other departments as required regarding patient accounts/concerns/questions
  • Answer phones and direct call traffic as required

Qualifications:

  • Experience working in a medical or dental practice is preferred
  • Excellent communication skills, professionalism and customer service ability.
  • Highly collaborative
  • Ability to process information quickly and accurately
  • Willingness to learn new skills.
  • Mature and dependable.
  • Knowledge of computer software applications.
OMS360 is an Equal Opportunity Employer (EEO).

OUR CORE VALUES
  • Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
  • Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
  • Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
  • Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
  • Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.

front desk agent
OMS 360

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