QA Lead, Education Services Remote
Job description
£55,000-£60,000
Remote, UK
Tribal
We are a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes.
Education Services (ES), a division of Tribal, partners with governments and education institutions around the world who need help to deliver on their strategic ambitions to improve the quality and impact of education.
About the role
The Quality Assurance (QA) Lead will work across two contracts we have with the Department for Education (DfE) which are the National Tutoring Programme (NTP) and National Professional Qualifications (NPQ).
The person will oversee the work of education specialists with expertise in education management and practice, ensuring that feedback is clear, actionable and provides a clear indication of strengths and key areas for improvement.
Key Deliverables:
The QA Lead will work across two DfE contracts, per calendar year, according to the needs of each project.
To oversee the end-to-end Quality Assurance and review processes, this includes the development of QA guides, training, evidence submission, and review of submitted evidence as well as the preparation of high-quality, written reports.
Strong and effective cross-team working is evident, with productive and collaborative working relationships with internal (Business Support, reviewers, the NTP Senior QA Lead, NPQ QA Leads) and external (tutoring organisations, lead NPQ providers and DfE).
Drive for continuous improvement is evident in all areas of quality assurance, with the ability to incorporate feedback and learning.
To enhance and develop Tribal’s reputation as a high-quality provider of education improvement services.
To attend meetings and make meaningful contributions to enhance and develop each contract, including meetings with the NTP Senior QA Lead and meetings with both NTP and NPQ teams.
To report to the Senior QA Leads on each contract, responding to reasonable requests made by them.
The Person
Substantial, successful and recent educational leadership experience with a track record of delivering high quality results at a senior level
Experience of working with education frameworks and providing robust evidence to support these, including working knowledge of National Tutoring Programme (NTP) and National Professional Qualifications (NPQ) frameworks.
A secure understanding of safeguarding laws, policy and compliance is desirable
It is desirable to have the ability to effective managing and prioritise competing demands.
Enthusiasm for learning and teaching, and the ability to motivate others.
Ability to support the on-going training and professional development of reviewers, attending and facilitating virtual and in-person training for reviewers throughout the year (in-person training sessions are held at the Tribal office in Bristol).
Ability to effectively work with business support colleagues, ensuring that all administrative processes, submission deadlines, and QA reporting timelines are implemented effectively and to a high standard.
What can Tribal offer me?
This is an unrivalled opportunity to join a team of driven, meticulous, and passionate professionals, who are challenging the status quo of products that are provided globally to institutions that specialise in education, training, and learning. Our software is world-class, and we believe we give our teams the tools, environment, and training to be world-class too.
Not only will have full access to learning resources to continue to up-skill whilst part of our team, as well as paid time off to complete training, but we offer competitive salaries, a flexible working environment, and a generous range of benefits.
To apply please complete our short application form attaching a CV.
If you are successful in your application to this role and Tribal make you an offer of employment a security check will be required before we can employ you, in this case a DfE or MEI Enhanced Check will be required, if following the DfE or MEI check the nature of a conviction is deemed unacceptable, this may lead to an offer of employment being withdrawn.
As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector. To safeguard this we are signatories to Tech Talent Charter to better enable us to be a responsible business.
Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.
