qa analyst Bothell, WA
Virginia Mason Franciscan Health
Full Time
Bothell, WA
32.589903846153845 - 24.32019230769231 USD HOURLY Today
Job description
Overview
Virginia Mason Franciscan Health is a 336 bed non-profit facility providing quality health care to patients and communities in and around Seattle Washington. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.
Responsibilities
The purpose of this position is to be responsible for conducting quality assurance assessments, reporting the results of assessment, identifying trends, sharing best practices, and developing action plans to continuously improve customer service satisfaction levels and operational effectiveness/efficiency.
"We deliver inspired people to do meaningful work"
Qualifications
Associates’ degree or equivalent work experience and 2 to 4 years’ experience in a call center.
This position requires the ability to communicate effectively with team members and leadership. Good written and oral communication skills, familiarity with Microsoft Office Suite.
Bachelor’s degree preferred.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
Pay Range
$24.32 - $32.59 /hour
Virginia Mason Franciscan Health is a 336 bed non-profit facility providing quality health care to patients and communities in and around Seattle Washington. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.
Responsibilities
The purpose of this position is to be responsible for conducting quality assurance assessments, reporting the results of assessment, identifying trends, sharing best practices, and developing action plans to continuously improve customer service satisfaction levels and operational effectiveness/efficiency.
"We deliver inspired people to do meaningful work"
Qualifications
Associates’ degree or equivalent work experience and 2 to 4 years’ experience in a call center.
This position requires the ability to communicate effectively with team members and leadership. Good written and oral communication skills, familiarity with Microsoft Office Suite.
Bachelor’s degree preferred.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
Pay Range
$24.32 - $32.59 /hour
About Virginia Mason Franciscan Health
CEO: Ketul Patel
Revenue: $500 million to $1 billion (USD)
Size: 5001 to 10000 Employees
Type: Hospital
Website: https://www.commonspirit.careers/
Year Founded: 1920
Virginia Mason Franciscan Health
https://www.commonspirit.careers/
Tacoma, WA
Ketul Patel
$500 million to $1 billion (USD)
5001 to 10000 Employees
Hospital
Health Care Services & Hospitals
1920
