SIA Door Supervisor Birmingham, England
Job description
About The Role
Position: SIA Door Supervisor
Hourly Rate: £11.60 - £15.00
Location: Birmingham City Centre
Schedule: Friday & Saturday required, Sunday - Thursday available
Are you a professional and dedicated Door Supervisor with a passion for Keeping People Safe?
Some of the most prominent and vibrant venues in Birmingham enlist our licenced security to maintain positive and safe experiences for employees and customers.
We are seeking experienced Door Supervisors to join our core weekend team in premium venues across Birmingham City Centre.
You will look the part in bespoke uniform and be an ambassador for FGH Security and our clients.
We can supplement working hours on venues with additional weekly work if required.
Candidates must hold a valid Door Supervisor SIA licence.
Your main duties will include:
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements
- Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately
- Patrolling the venue and undertaking occasional physical searches of guests
- Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention
- Protection of assets
- Reporting and recording details of incidents, searches and patrol
About you:
A Security Industry Authority (SIA) Door Supervision Licence is essential for this role.
You are a motivated, confident and effective individual with an outgoing personality. You will...
- Take pride in a smart appearance with impeccable personal presentation
- Have a personality and deliver great customer service
- Demonstrate the ability to deal with difficult conflict situations from a bill dispute to an ejection
- Show maturity and reasoned decision making in high pressure situations
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits and Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team: our biggest asset is our people.
We are an innovative business always aiming to raise the standards: We have been recognised and awarded for our employee engagement and support.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to GP services, mental health support, financial guidance
- Uncapped holiday accrual
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
