Proofreader Sheffield, England
Job description
Providing high-quality services in the medico legal and healthcare sector, we are made up of three companies: Pure Physiotherapy, Medical and Legal Admin Services (MLAS) and Rehabilitation (Rehab) Direct.
Our biggest asset is our people. At every level of our organisation, we foster a collaborative, can do approach to customer service and getting the best out of each other. Working together means that we amplify the strengths of each individual component. We currently employee over 300 staff with plans for this to grow significantly over the next 12 months.
The role- Our Proofreading team provide a high level of support to our Administrators by ensuring the quality of the expert witness reports are to the very highest grammatical standard.
Typically, you will check five main elements of the work: spelling; grammar; punctuation; accuracy; and consistency. You will also sometimes be called upon to use your language skills to perform copyediting tasks such as sense checking content.
Knowing the experts assigned to you and recognising how they prefer to work will be for you to understand and take proactive ownership of in the first instance. There will be an element of discretion required based on how individual expert witnesses require their report template to be formatted and presented. Being open and adaptable is a fundamental requirement of this medicolegal proofreading role.
The accurate updating of the case management system, relevant databases/spreadsheets is key to ensuring good level of document housekeeping and forms part of this role.
Excellent organisational and communication skills are essential, and you will understand the importance of teamwork and demonstrate these skills throughout your day.
This is a hands-on role in an extremely busy working environment where strict deadlines need to be met so ‘rolling your sleeves’ up will be essential.
Focus areas and responsibilities-
- Dealing professionally with quality assurance tasks and responding to incoming work within set SLA’s.
- Understand all the checks described in the Expert Points of Reference documents and keep up to date with on-going process changes.
- Proofread medicolegal reports to ensure work is of a high standard and 100% accurate; immediately flagging any major issues with Administrators and/or Team Leader.
- Clearly mark up all documents digitally so that others can clearly follow your recommended amendments.
- Make rephrasing recommendations to ensure document structure and content are credible and consistent.
- Understand and be part of a team culture that ensures a ‘right first time, every time’ approach and take pride in the accuracy/quality of work produced.
- Stay abreast with grammatical development as well as new terminologies in a language.
- Continuously develop and expand your own knowledge and commercial awareness through on-going developmental coaching/training. Engage in monthly 121’s and own performance and progression.
- Participate in team meetings and be ready to discuss current workloads and provide updates.
- Support the company vision and values through role model behaviours.
Key Skills and Experience-
- Good understanding of risk, GDPR policies and the need for confidentiality when dealing with sensitive information.
- Good working knowledge of Microsoft Office including Outlook, Teams, SharePoint, Excel, Word and Power Point.
- Strong literacy skills – spelling, grammar and punctuation.
- A sharp eye for detail and the ability to concentrate for long periods of time.
- You will have experience of or be willing to learn the principles of medicolegal work and understand the needs of our customers (expert witnesses).
- Refined communication skills with the ability to demonstrate rapport building and active listening.
- Ability to ask clarifying questions to aid understanding and being receptive when feedback is provided.
- Ability to remain calm, positive and engaged when there are work pressures.
- Excellent time management skills when it comes to being ready to start work.
- Self-awareness and ability to know when to adjust own style to ensure best outcome.
- To have good brand awareness, actively support the ambitions of the business.
- A strong work ethic is essential, half measures are not part of our culture.
**The above list of responsibilities is not exclusive or exhaustive and the Proof-reader will be required to undertake such tasksas may reasonably be expected within the scope of the role**
Benefits of working for us-
- Hybrid working (upon completion of probation)
- Free on-site parking
- Relaxed dress code
- Cycle to work scheme (upon completion of probation)
- Westfield Health Cash Plan (upon completion of probation)
- Company Sick Pay
- Social events throughout the year.
- Electric car scheme
- 23 Days annual leave plus 8 Bank Holidays (Increasing by 1 day per year of service for up too 7 years)
- Maternity Leave
Schedule:
Monday to Friday
Work Location: Hybrid in Sheffield, S35 9ZX
Job Types: Full-time
Job Type: Full-time
Salary: £20,000.00-£22,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
