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Zilliant powers intelligent B2B commerce with our industry-leading price optimization and sales guidance software. Our data science, cloud-native software, and passion for customer success deliver the highest ROI, fastest time to value, and highest customer satisfaction. If you’re ready to make an impact at a growing company that values the time, input, and effort of each of its employees, we’re eager to connect with you!

Zilliant is looking for a Project Manager to join our Professional Services team. As a Project Manager, you will be responsible for the successful delivery of custom Zilliant implementations, working directly with customers to meet custom requirements which help them to drive business value through leveraging Zilliant products. You’ll work with peers and customers of various technical backgrounds and report directly to the Practice Director.

What You’ll Do:

• Ensure on-time and on budget delivery of complex projects, through effective management of customer objectives, scope and risks
• Build trusted relationships with customers, ensuring customers remain aligned with their objectives and obtaining feedback to drive increased customer satisfaction and engagement
• Prepare and manage project budgets, timelines and reports to monitor progress, applying problem solving skills to ensure projects are profitable
• Translate business requirements to drive project implementation to create a solution that meets the customer’s business needs

What You Won’t Do:

• Get bored – this is not a ‘maintenance mode’ role but rather one of ingenuity and collaboration across functions and leaders
• Feel like a number – this is a highly visible role that will shape and communicate solutions to our clients
• Sit idle – you’ll work amongst an action-oriented bunch who consistently strive for progress and process improvement

Who You Are:

• A strategic thinker that is proactive and can anticipate potential challenges and create strategies to mitigate them effectively as part of overall project management plan
• An innovative thinker who can develop and deliver compelling software solutions to a broad set of project stakeholders
• A dynamic problem solver who can lead with charisma and conviction able to delegate tasks and lead diverse teams
• A superior communicator with proven client facilitation skills, whether meeting virtually, or via in person
• A multi-tasker, who can simultaneously manage multiple projects whilst building trusted relationships with our customers.
• A self-starter who is motivated to collaborate, take ownership, and execute on tasks proactively Ideally you will have:
• Working knowledge in project management principles and concepts.
• Practical experience with Salesforce, experience delivering Salesforce projects and a working knowledge of the Atlassian Suite
• Experience with integrations and integration challenges.

What You’ll Need:

• 2+ years’ experience in managing projects, project teams and delivering complex IT Projects
• 2+ years in Scrum Master roles, certification preferred
• Presentation skills and the ability to support demo solutions
• The ability to learn new products, develop functional knowledge and apply new skills in a fast-paced environment
• Must have excellent written, verbal and interpersonal communication skills

What You’ll Enjoy:

• Generous Paid Time Off (PTO) policy to ensure a solid work/life balance
• Monthly Zilliant Zen Days to rest and recharge
• Comprehensive parental leave to provide time to bond with new family members
• Volunteer Time Off (VTO) policy to give back and contribute to your local community
• Remote or Hybrid work schedule, depending on team and personal preferences
• The financial and strategic backing of Madison Dearborn Partners (MDP)

Zilliant is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person’s age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law.

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