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Key Accountabilities

As we turbocharge M&S.com we need to build new fulfilment capabilities to enable us to introduce new product categories and reach the scale of our growth ambitions for our online business.

You will play a key role in the delivery of a complex, business wide change programme working closely with the programme lead and workstream owners to ensure the overall programme outcomes are landed successfully.

Please note this role will be a 6-9 month fixed term contract.

Key Capabilities

What's in it for you

Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• 20% Colleague discount on most things from furniture, fashion and food.
• A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S.
• Attractive annual bonus, based on company performance and personal objectives.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes
• Charity Volunteer Day – A paid day away from work to support your chosen charity.
• A very generous Defined Contribution Pension Scheme and Life Assurance
• Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes

What you'll do

• Project management of discrete projects within the overall Dropship programme
• Provide support and challenge to work-stream owners
• Accountable for ensuring there are effective controls and plans in place for workstream deliverables
• Provide appropriate governance for workstreams, feeding into overall programme governance approach
• React to changing business needs, prioritising activities and troubleshoot to resolve issues
• Ensure stakeholders are fully engaged, understand their role and have clarity of the plan including timescales for delivery
• Feed into communications and engagement with wider business areas to ensure programme is well understood and supported

Who you are

You will be experienced in landing transformational change programmes in a Retail Ecommerce environment, proficient in various project management approaches, but more importantly you will be hands on and able to apply the theory in a practical and pragmatic way to deliver business results.

• Demonstrable knowledge of Agile, Product, Project, Programme and Change Methodologies
• A proven experience in project delivery roles
• Experience working in an eCommerce retail environment would be advantageous
• Strong understanding of the end-to-end retail business, understanding the pressures and incentives that drive different parts of the business
• Aptitude for and strong experience of managing successful large or complex programmes/projects through the full development lifecycle
• Ability to think logically, analyse situations and problem solve to keep initiatives on track
• The ability to build strong working relationships with people in a wide variety of roles, dealing with difficult issues or conflict in a collaborative way
• Ability to work under pressure and successfully prioritise and make trade-offs, with strong attention to detail and quality of output
• Good working knowledge of Microsoft Office with particular focus on PowerPoint and Excel

Everyone's welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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