Project Coordinator Basingstoke, England
Job description
We are a leading independent and global lighting solution provider, and we believe that lighting can empower people, impact lives, support communities, and transform spaces, cities and the planet.
We are experts at using light to its fullest potential, to bring meaningful moments to people by enhancing safety, well-being and sustainability in public spaces.
Job purpose/summary
Based in Basingstoke / Hybrid Working
The Project Co-ordinator is to support the co-ordination and delivery of connected projects to improve success rate and delivery consistency. Responsible for co-ordinating pre and post-order activity on these projects this is a key role providing the interface between the Sales teams, Customers (End Users, Specifiers / Consultants, Contractors and Site Teams) and internal support teams including Logic, Field Services, Hyperion, CX and Quality.
- Responsible for ensuring consistent high quality service and profitable delivery of connected projects.
- Work with the project solution managers and sales team to ensure that provide support as required for the generation of offers / tender packages, including quantity extraction and generation of supporting technical and commercial information that is communicated in a relevant way.
- Support the project solution managers as required in the delivery of more complex projects.
- From CRM forecast project opportunities to ensure product and resource availability in line with customer and project requirements.
- Ensure full requirements and timescales are communicated to customers to ensure detail is confirmed and orders placed in a timely fashion to achieve project milestones and final handover.
- To schedule full project programme requirements including design and quotation updates, project milestones and completion dates.
- To ensure all information is in place and fully communicated to facilitate right first time services and delivery.
- Work with both Logic and Field Services Team to manage and co-ordinate site attendance and provide problem solving as required, including co-ordination for commissioning and aftersales support where needed.
- To professionally liaise with internal and external partners to ensure that that all issues are complete and the project is successfully handed over right first time (completion certificates, invoicing etc)
- Generate and issue relevant management and KPI reporting.
- Capture ‘lessons learnt’ for continuous improvement on similar projects
Required knowledge, skills
- Excellent Communication - verbal and written with the ability to work with people at all levels
- Highly organised with the ability to prioritise a busy workload
- Experience in working in a sales / commercial environment
- Proven problem solving and analytical skills
- Effective time management
- Excellent attention to detail
- Interest in IT / Programming would be advantageous
- The ability to develop and maintain excellent relationships with both customers and internal / external stakeholders to ensure a collaborative approach that delivers positive and sustainable results.
Our Core Values
Caring for Customers, Working Together, Entrepreneurship, Innovation, Respect, Integrity.
The culture develops on the back of strong, clearly defined company values. The values are at the heart of the culture.
Job Type: Full-time
Benefits:
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: Hybrid remote in Basingstoke, RG24 8GG
Application deadline: 24/02/2023
