Program Lead, Google Distributed Cloud Hosted London, England
Job description
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- Experience in consulting, IT services, or equivalent.
- Experience in leading migration, implementation, or managed services operation of technology services engagements for organizations with IT infrastructure and cloud-native applications development, and leading delivery teams within matrixed environments within an ecosystem of technology partnerships.
- Security Check (SC) security clearance.
Preferred qualifications:
- Master's degree in a Management, Technical, or Engineering field.
- Experience helping customers decide to make investments in new technologies and projects based on expected value and Return on Investment (ROI).
- Experience with data center migration strategies and collaborating with channel partners and systems integrators.
- Experience with UK Government relations.
- Experience leading Public Sector organizations or government clients through a people, process, and technology transformation of building and operating legacy, on-premise software, to running full speed as a digital native in the public cloud.
- Knowledge of Google Cloud ecosystem.
About the job
As the Program Lead for Google Distributed Cloud Hosted in the UK, you'll act as a result-driven Trusted Advisor to our largest customers, ultimately responsible for ensuring their overall success and transformation with Google Cloud.
You will align at the executive level, building and maintaining relationships with business executives and IT stakeholders, and understand their business requirements and goals. Additionally, you will lead the shared strategic roadmaps to drive customer partnerships, provide technical guidance and program leadership, and facilitate customers’ digital transformation to maximize their value on Google Cloud.
In this role, you will help customers get the most value from their Google Cloud Platform. You will manage all aspects of Google Cloud adoption, helping customers accelerate their journey to our platform, maximize their business and technical operations, and serving as their primary advocate. The end result is increased value, retention, customer satisfaction, and ultimately expansion of the Google Cloud footprint. You'll manage, build, and nurture the post-business relationship to solidify our partnership and commitment to the customer. Guide customers through the innovation lifecycle, building strategic roadmaps and driving achievement of key milestones.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Drive the customer partnership for key strategic customers, from a delivery standpoint. Establish executive relationships with business and IT stakeholders to understand their objectives.
- Accelerate customer’s migration to GCP by influencing all relevant stakeholders and removing roadblocks.
- Ensure that customers derive maximum value from their investment in Google Cloud. Assess their capabilities, collaborate with other Google stakeholders, and prescribe recommendations to help them accelerate GCP deployments and achievement of their business goals.
- Engage Google Cloud Consulting teams (PSO) and partners in order to accelerate our customers’ transformation and successful adoption of Google Cloud.
- Leverage our adoption methodology and our transformation framework, conduct customer Quarterly Business Reviews (QBRs), advocate for customers to rapidly knock down adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum.
