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WHAT YOU WILL BE DOING

This role is offered on a hybrid basis, which can be discussed with the recruitment team during the hiring process.

Join our community.

This is a great opportunity to join the team within Cards and Loans, working in Everyday Banking, collaboratively within the UPL Customer Journey & UX Squad.

The role helps to ensure the identified business needs are addressed by the project outputs and facilitates interaction and alignment across stakeholders.

The role will make decisions within the limits of established policies and procedural guidelines.

The difference you’ll make.

• Supporting the smooth implementation of new products, services and functions by understanding the impact of change and anticipating risks and issues.
• Considering the potential risks associated with suggestions and recommendations made around business requirements and project solutions, escalating where required.
• Engaging effectively with project team members and stakeholders, in support of robust and successful project outputs.
• Collaborating actively with stakeholders in the team/ squad to achieve positive results.
• Identifying opportunities, using analytics and validates hypothesis and turns ideas into actions for specific products.

What you’ll bring.

• Problem solving skills and ability to break down complex problems into manageable pieces and propose a course of action, able to work under pressure or with multiple competing priorities.
• You’ll be passionate about developing a market leading loans business, nurturing & developing our customers, and bringing out the best in the people that you need to work with

It would also be nice for you to have.

• No specific project management qualification is required for this role; however an interest in learning and developing in the specialism is required.
• Ability to build rapport with project stakeholders and demonstrate influencing skills.
• A background in product management or marketing.
• Personal first-hand experience of working with customers, within financial services or retail banking.

What else you need to know.

Interviews will be conducted face to face preferably.

Applications will be considered from all Santander locations.

This role is offered on a hybrid basis.

This is a permanent position.

Everyday Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• A £500 annual cash allowance to spend on our great range of benefits.
• Eligible for a discretionary performance-related annual bonus
• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
• 27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Voluntary healthcare benefits at discounted rates. Including : Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover.
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
• Share in Santander’s success by investing in our share plans
• Support your favourite causes through charitable giving and our community partnerships

What to do next.

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.