Product Owner | S3 | Homes | Milton Keynes Milton Keynes, England
Job description
WHAT YOU WILL BE DOING
Join our community.
As a Product Owner for Digital Mortgage Servicing in the Homes Division, you’ll contribute to the on-going digital transformation of Santander, at an exciting time to join our agile delivery team.
You’ll be responsible for delivering the strategic vision of the Digital Mortgage Servicing team using a clear roadmap of prioritised features through an agile team of software engineers. You’ll ensure our digital servicing programme provides a first-class user experience, whilst delivering against key performance metrics and the strategy of our Homes Division.
The difference you’ll make.
- Overseeing the delivery of the digital mortgage servicing roadmap and vision (for both online banking and the mobile banking app)
- Articulating the vision, goals and advocating the team’s priorities, user, and business needs.
- Developing the product/proposition, but also working to improve operational, IT and security processes, controls, recruitment, training, risk management, and obsolescence considerations
- Leading the discovery and quantification of business value to ensure it is delivered early and often whist considering user and customer needs, maximising user understanding, usability, and market viability
- Maintaining a relevant level of technical knowledge, understanding how to prioritise value against technical complexity
What you’ll bring.
- Experience in delivering an end-to-end user journey and user story writing and prioritisation of a backlog to deliver against the project vision, roadmap and Key Performance metrics
- Previous experience managing a software development team and delivering a roadmap through an agile methodology using principles of build, measure, learn.
It would also be nice for you to have.
- A good working understanding of agile tools such as JIRA and Confluence
- Influencing skills to facilitate cross-functional working across the Homes Division and wider business.
- Proven analytical and problem analysis skills - able to draw meaningful conclusions from data and use to present business cases and demonstrate success through key metrics.
- Experience in financial services or mortgages is desirable
What else you need to know.
We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. We aim to offer different ways of working to ensure the best experience for you and for our customers. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.
This role is based in Milton Keynes and you will be expected to spend 40% of your time in this office.
This role is a FTC for 12 months.
Everyday Inclusion.
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- Competitive salary
- Eligible for a discretionary performance-related annual bonus
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
- 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- Company funded individual private medical insurance
- Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
- Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
- Share in Santander’s success by investing in our share plans
What to do next.
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.
