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Product Owner London, England

Financial Conduct Authority

Full Time London, England 64000 - 108000 GBP ANNUAL Today

Job description

The Role:

The Product Owner will be responsible for the change and run of end user hardware (laptops, mobiles, desktop and peripheral equipment), desktop applications, print, mobile telephony and asset management, working with high profile programs of work to introduce new services and oversight of the product roadmap and debt for the platforms and systems.

Key Responsibilities:

Delivering change and operational services for a large user base
Estimating resource, cost and time requirements to make changes to relevant products, feeding into project estimates and shaping prioritization for the relevant products across the portfolio in collaboration with key stakeholders within the product group and broader organisation.
Delivering technical and service solutions to meet agreed acceptance / definition of ready criteria for identified requirements, through the application of agile and DevOps practices.
Management of the Products budget, and recharging of actual work completed to sponsoring divisions and projects
Setting and tracking performance against Key Performance Indicators.
Ensuring the Product team’s compliance with relevant governance requirements
Supporting operations out of hours as part of an on-call rota as required

Minimal Experience:

We're a signatory to the Government's Disability Confident scheme. This means that we guarantee an interview to any disabled candidates entering under the scheme, should they meet the minimum criteria for a role.

Excellent knowledge of end user hardware technologies, asset management principles/processes and Microsoft technology.

Essential:

Significant experience in leading the delivery for a complex product or range of products, across the spectrum of IT change and run capabilities with a particular focus on Asset Management, desktop applications and Microsoft End User technologies.
Significant experience in ITIL based service management, incident and problem management to a diverse business
Significant experience in estimating resource, cost and time requirements to deliver change and run activities across a suite of products
Significant experience in capacity, availability and release
Significant experience in planning to deliver change
Technical knowledge and exposure to relevant technical architectures, environments, platforms and business practices
Effective influencing and negotiating at a senior level, communicating explicit and implicit trade-offs that impact the enterprise.
Excellent stakeholder management skills, managing up to director level, and then managing down to the team this role has responsibility for.
Responsibility for managing key suppliers to the FCA that provide technology services at a macro and micro level as required, ensuring that the FCA receives the best possible service
Understanding of IT contracts, review of obligations and ensuring suppliers are held accountable
Written and verbal communication skills are critical – the role will require business case papers to be written in particular around spend on assets.

Desirable:

Credible leader, able to adapt style to build strong relationships with senior leaders, collaborating across the organisation and use various techniques to facilitate innovation.
Problem Solving, can recommend and make final decisions in relation to actions required to restore functionality and use
Experience of software application/infrastructure life-cycle management, and the activities involved in application/infrastructure development/change, with specific knowledge of the relevant products
Commercially aware, the ability to understand supplier proposals and promote cost effective solutions
Experience of end to end life cycle management of IT services
Understanding and experience in Service Design and Service Transition
Understanding the need for IT Service continuity and ensuring services are able to meet the needs of the business in the event of a disaster

Useful Information

This role is graded as a Manager in the regulatory job family
Applications for this role close on 14th February 2023

The base salary range for this role is up to £64,000 to £108,000 (London) and £62,000 to £101,000 (National) per annum, plus an additional flexible allowance.

Core benefits that you will receive as standard are:

28 days holiday per year
Private medical for yourself
Pension contributions of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach
age 35).
Life assurance of eight times your basic salary
Income protection

If you are interested learning more about the role please contact:

For internal applicants, please contact Lucy Shave on

[email protected]

For external applicants, please contact Ifrah Azam on

[email protected]

Please note – Applications must be submitted through our online portal. Applications sent via email will not be accepted.

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