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As the Product Manager, you will be at the forefront of our mission to design & deliver cutting-edge subscription management solutions and be responsible for defining & shaping the functional & technical evolution of Aptitude Software’s subscription management product offering, enabling our clients & partners to excel in the competitive world of subscription-based services.

Performing a key role, you will collaborate closely with Commercial, Client Success & Marketing functions to identify opportunities to drive growth within target sectors and safeguard & expand revenue from the existing client & partner base; and plan & coordinate the activity of product owners, architects, engineering managers and other cross-functional teams, to capture requirements, design, develop & release high quality software in alignment with the company's overall methodology, and drive the success and growth of eSuite.

Key Responsibilities:

Gathering Ideas and Prioritizing:

• Curate and gather ideas for new products and features from various sources, including customers, market research, and internal stakeholders.
• Evaluate and prioritize product ideas based on factors such as customer demand, market trends, and business goals.
• Collaborate with cross-functional teams to decide which product ideas are worth pursuing and align with the company's strategy.

Market Analysis and Competitive Research:

• Conduct thorough market research to understand customer needs, preferences, and pain points.
• Analyze industry trends, competitive products, and market dynamics to identify opportunities for product innovation.
• Define strategies to create products that not only match but surpass current industry standards.

Product Vision and Strategy:

• Support the development and communication of the product vision, ensuring alignment with company objectives.
• Create and maintain a product roadmap that outlines the direction and timeline for product development.
• Define clear product positioning and messaging to differentiate the product in the market.

Product Requirements and Development:

• Collaborate with product owners, engineering and support teams to create detailed product requirements, including functional specifications and user stories.
• Work closely with design teams to ensure the product's user interface and user experience meet customer needs and expectations.
• Balance customer needs with technical and business constraints, advocating for the best interests of the product and its users.

Stakeholder Engagement:

• Communicate the product vision and strategy effectively to the sales and product marketing teams to drive market share and successful product launches.
• Advocate for the product and the product team, ensuring alignment with company goals.

Testing, Feedback, and Improvement:

• Oversee the testing, ensuring product quality and reliability.
• Gather and analyze customer feedback to inform product improvements and enhancements.
• Continuously monitor and assess the health and performance of the product and its team members.

Product Lifecycle Management:

• Coordinate with cross-functional teams, including engineering, marketing, and sales, to plan and execute product launches.
• Track and measure product performance using key metrics and KPIs, making data-driven decisions for adjustments and enhancements.
• Oversee the entire product lifecycle, from inception through development, launch, and ongoing maintenance.

Team Management:

• Manages a team of product owners or related roles, providing leadership, guidance, and support.
• Monitors team health and performance, addressing any challenges and fostering professional growth.

We’ll provide you with the opportunity to grow your expertise in an environment that supports you, your life and your career.

We’ll also offer you a competitive salary plus profit-related bonus scheme, as well as the following benefits:

• ShareSave scheme - ability to purchase company shares on preferential terms
• Private healthcare (including access to a Digital GP service)
• Dental Insurance
• Employee Assistance Programme
• Health Cashplan, helping you to claim back for eye tests, dental treatment, physiotherapy, health assessments, wellbeing, to discounted gym membership and much more
• Bike to Work Scheme
• Income protection and group life insurance
• Flexible / hybrid working options
• Recruitment Referral Bonus
• Holiday purchase scheme and public holiday swap
• Enhanced maternity, paternity and adoption leave
• Leadership Coaching and Training, here at Aptitude we have invested in designing and delivering internal and externally led leadership development programmes to support career development

The ideal candidate will have the following skills & experience:

• Bachelor's degree in business, technology, or related field (MBA preferred).
• Proven experience as a Product Manager or similar role with a track record of successfully leading and growing product lines.
• Strong strategic thinking, problem-solving, and decision-making abilities.
• Excellent leadership, communication, and interpersonal skills.
• Ability to balance customer-centricity with business objectives.
• Knowledge of subscription management software or related industry experience is a plus.

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