Product Manager - Digital (OPS Band 2 / Grade 7) West Midlands
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About the job
Job summary
Diverse Perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Health and Safety Executive (HSE) is the independent regulator for work-related health and safety. Our purpose is to protect people and the environment – we save lives and we are highly regarded both nationally and internationally. The benefits that our work brings to business, workers and the UK economy are clear. Improved health and safety risk management protects workers and translates into reduced sickness absence, lower healthcare and welfare costs, and better productivity.
At HSE, we work with one goal in mind – to help keep Britain’s workforce safe and healthy. Our work touches virtually every sector of Great Britain’s industries. Combining specialists from numerous fields, we strive to keep people and their working environments safe.
We don’t just inspect workplaces and investigate incidents, we campaign for better health and safety practice, we craft and review guidance and regulations, we provide specialist products and services both here and overseas, and we produce crucial research and statistics – all towards our goal of helping Great Britain work well.
Job description
As the Product Manager you will be responsible for the quality of the products that will delivered by a specific programme/project within the HSE portfolio. You will be responsible for the overall vision and quality of the products being delivered, in conjunction with the programme/project lead. You will identify opportunities for improving business outcomes and enhancing benefits, looking to continuously improve the quality, capability and efficiency of products.
You will use your knowledge of user needs and business goals to frame and solve problems and set priorities for delivery teams, identify opportunities for improving business outcomes and look to continuously improve the quality, capability and efficiency of products and services.
At HSE, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement and your allocated office will be your contractual place of work. There will be a requirement to travel to the office for various activities e.g., collaborative working, supporting and training colleagues. If hybrid working is suitable for you and your role, the arrangements will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account. Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application.
This post can be based in any of the advertised locations, for more details about HSE locations please see here
There is an expectation that you will attend the office to have Digital team meetings and to attend Project/Programme meetings when required to do so.
Person specification
Key Responsibilities
- Form the vision for the products that you manage, and engage teams and stakeholders in the development of that vision over time.
- Leading the production of roadmaps, release plans and lifecycle plans for the delivery and maintenance of the product(s) from inception right the way through to retirement as well as inputting into the departmental wide approach to road mapping/lifecycle planning.
- Act as the main point of contact for stakeholder groups, ensuring that they are updated and engaged about the development of the product(s).
- Take a product through its lifecycle (e.g. discovery, alpha, beta, live) including HSE internal governance and GDS service assessments.
- Represent users and focus on their needs throughout the delivery process
- Lead the prioritisation process for the work that needs to be done by the development team by creating and maintaining a product backlog which balances immediate user needs with the long-term investment in development and overall business benefits
- Ensure products are designed to standards, including the Government Digital Service Standard, TDA standards, Technology Code of Practice and Accessibility legislation, providing final sign off on any completed functional development prior to the deployment to a production environment for your product(s).
- Take the lead in using product or service usage data, and user feedback to devise new ideas for functionality or new ways of working with a continuous improvement mindset and take a lead in promoting such evidence/data driven design across the wider department
- Take the lead in keeping people informed about the development of the product(s) and promoting its uptake and usage within the department/by the general public
Experience - essential
- Experience of leading the development of new, complex, related products in government to GDS standards
- Experience of taking products through GDS service standard assessments
- Effective interpersonal skills with the ability to understand, empathise with, negotiate and influence individuals and groups
- Successful track record promoting the needs of the team, and of the product; understanding how these may vary between the different phases of a product lifecycle
- Experience in agile working and coaching others to work in an agile way.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Seeing the Big Picture
- Communicating and Influencing
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- Competitive rates of pay
- Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 27.9%, far more than in the private sector.
- Family friendly policies and working hours to help balance your home life and career
- Carer friendly policies to help create a supportive working culture
- 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1- day Civil Service privilege leave.
- Parental leave benefits.
Allowances
This post is eligible for Excess Fares Allowance. A successful internal candidate currently based at another office may be entitled to Excess Fares Allowance in line with HSE policy (http://intranet/finance/expenses/excess-fares-allowance-policy.htm)
Things you need to know
Selection process details
Application Information
As part of your application, you will be asked to complete an anonymised CV. Please ensure you complete your career history, skills, experience and qualifications.
You will also be asked to complete a personal statement of no more than 500 words, which should evidence how your skills and experience align with the responsibilities listed in the advert.
For guidance on how to apply and how to complete an application, please visit Civil Service Careers (opens in a new window).
Sift Information
A sift will take place during week commencing 27th February when you will be assessed on your CV, personal statement and the advertised behaviours.
Interview information
Interviews will take place via Microsoft Teams during week commencing 6th March when you will be assessed on your experience and the advertised behaviours.
Please note that dependent on numbers of applications received these dates could be subject to change.
Further information
Please note that a Reserve List will be held for the period of up to 6 months.
It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached document.
Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here
If you have a disability and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: [email protected]
If you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further;
Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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