product manager London, England
Job description
At a glance
Working pattern/flexible working - We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Product Lead team aims for around 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this. The role is based at the Victoria campus.
Salary range - The salary range for this role is set at £69,300.00 - 106,900.00
Contract type - This is a permanent position
About the role
As a Digital Product Lead for the Pan Partnership Capabilities Domain you are the intersection between business, technology and user experience. Your success, and that of your product stream, relies on every team member understanding the vision and being aligned on the direction of travel. You will be responsible for shaping the product strategy for your stream, ensuring all teams can translate the strategy into prioritised and actionable units of work for the Development teams and deliver a best-in-class customer and user experience across multiple channels.
The Pan Partnership Capabilities Domain has two main focuses:
1. Building new capabilities for identity, account, membership and loyalty to power a single loyalty scheme for our customers across Waitrose, John Lewis and our Financial Services business. The goal is to make loyalty more engaging, relevant and rewarding for our customers
2. Building our marketing tech capability, that powers all of the CRM capability across John Lewis Partnership. The goal is to build and nurture more meaningful relationships with customers.
You will be passionate about developing technology capabilities to support current and future customer needs and obsessed with optimising your product. You will be expected to lead by example, with a hands-on approach, coaching and developing a team of expert Partners.
Essential skills you’ll need
Demonstrated ability in building and launching successful products
Experience delivering APIs and working with complex data sets
Experience leading cross-functional teams
An excellent communicator and storyteller, presenting concepts and ideas in different formats, depending on context.
Strong analytical and commercial mindset
Ability to simultaneously manage multiple priorities while adhering to time-sensitive deadlines
Experience of prioritisation of requests from multiple sources with incomplete data
Strong stakeholder management experience
Benefits of the Partnership and the role
You will enjoy 25% discount at John Lewis and 20% in Waitrose
The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)
Excellent work life balance, including focus on well being and flexible working (include wording on holiday/able to purchase) and our marketing leading equal parenthood leave Policy
Health Care cover
Car allowance
Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits.
Next Steps
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
Once you've submitted an application the next steps of the process, if successful, are likely to include a 2 stage virtual interview.
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Thanks for your patience in the meantime and for showing an interest in joining the John Lewis Partnership.
If you are an Internal candidate, you can view a copy of the full job outline here: Digital Product Lead
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