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South Western Railway is committed to equal opportunities employment, and your application will be reviewed by the hiring panel with personal information removed. In order to assist this process please ensure that any attachments such as CV's or covering letter have personal details removed (this includes your name, address and email address). Any other attachments such as professional qualifications can be left unedited. Applications not following this guidance may be rejected.

Main Purpose

As the line manager for the Roster clerk team, the role will see you manage and lead your team to ensure rosters are delivered in a timely and accurate manner, taking into account business needs.

Employee engagement and the development of talent within the team is essential to the success of the roster department.

Business efficiencies and the stream lining of process will be an ongoing requirement of this role

You will ensure the Central Resources Office establish and maintain excellent working relationships with key stakeholders including Driver and Guards Management, Train Crew, Centre Managers, Duty Resource Managers, and other stakeholders within the Alliance.

Principal Accountabilities

• Ensure delivery of an efficient planned and real time rostering of traincrews
• Prepare and deliver efficient traincrew base rosters for timetable delivery assisting as required with union negotiations.
• Advise on strategic future development of rostering and traincrew utilisation.
• Continually seek options and opportunities for efficiencies in crew rostering and utilisation agreements
• The ability to interpret data which can be used for planning and guidance in management reports.
• Support and advise as required the Head of Drivers and Head of On-Train Service on complement calculations, union discussions and meetings as required
• The role requires the individual to work with key stakeholders to continually plan and shape future resourcing strategies to achieve the most efficient and effective utilisation of traincrew including disruption planning and resourcing.
• Inform decision on Traincrew rostering compliance and advice to Heads of departments on matters relating to the practical applications and compliance with the ORR guidelines on Fatigue and Risk Index on all company rostering matters.
• Lead on future processes and planning for company plans on days of industrial action

Minimum Requirements

• Proven track record in the understanding and delivery of traincrew rostering is essential.
• Prior knowledge and experience of traincrew terms and conditions and fatigue & risk index parameters within a railway environment
• Experience and a proven track record in dealings with the Trade Union
• Excellent communicator with interpersonal skills to match. A leader who has solid experience of leading multi disciplined teams
• Educated to A level standard or equivalent or with equivalent proven work experience.
• Good people management skills and leadership qualities are essential for the role.
• Handling of large data stores is essential along with a process driven approach.
• Proven track record in the understanding and delivery of traincrew rostering is essential
• Prior knowledge and experience of traincrew terms and conditions and fatigue & risk index parameters within a railway environment
• Experience and a proven track record in dealings with the Trade Unions
• Excellent communicator with interpersonal skills to match. A leader who has solid experience of leading multi disciplined teams
• Handling of large data stores is essential along with a process driven approach.

Working Pattern

Working an average of 37 hours per week over 5 days

Monday – Friday

In return we offer a competitive salary and a variety of valuable benefits including free duty and leisure travel on SWR services for employee, free leisure travel for spouse/partner and dependants (criteria dependant), 75% discount on many other train operating companies, a range of retail benefits and an excellent pension scheme.

Please note applicants who require a visa, must have at least 6 months remaining at the time of their appointment.

At SWR we believe our people are our greatest asset.

Our vision is to recruit and retain the best talent from the most diverse pool of candidates across our regions.

We are committed to establishing a sense of inclusion for all and to value each person for the unique contribution they bring.