Product Manager

Product Manager Newcastle upon Tyne, England

Department for Levelling Up, Housing and Communities
Full Time Newcastle upon Tyne, England 37064 GBP ANNUAL Today
Job description

Details

Reference number

292195

Salary

£37,064

Job grade

Senior Executive Officer

Contract type

Permanent
Temporary

Length of employment

21 months

Business area

Digital, Data and Technology

Type of role

Digital

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

2

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Birkenhead, Birmingham, Bristol, Cambridge, Darlington, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Wolverhampton

About the job

Job summary

Here at the Department for Levelling Up, Housing and Communities (DLUHC), we work on things that make a real difference to people’s lives.

Whether it's through the homes we live in, the work of our local councils, or the communities we’re all a part of, our work is at the top of the political agenda. We have ambitious and far-reaching outcomes to achieve this year and, if you’re thinking of joining us, there’s never been a more exciting time.

We have circa 3,500 staff who are based in 20 offices across the UK.

We’re looking for 2 product managers to work on exciting Digital programmes across different teams in DLUCH.

HR Operations - join this new HR Operations Team as we drive forward changes to the recruitment, on-boarding and transactional services teams, including a significant update to our SAP HR system.

Local Digital – join the Local Digital team at DLUHC who are supporting councils across England to deliver the local public services of the future. We’re building upon the ambition of the Local Digital Declaration – our vision for the future of local public services that has been co-signed by over 280 local councils, sector bodies and Government departments.

We’re looking for product managers who want to help us deliver these visions, shaping our products and services through digital expertise and the application of user research.

We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work.

Job description

To apply for this role you will need to submit a CV and covering letter. These need to be merged into one document. When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter. There are further details in the Selection Process section further below in this advert.


As a product manager you’ll;

  • develop an expert understanding of our users’ needs and champion these in the continuous delivery of a product
  • develop and prioritise a product backlog, writing good user stories and making decisions based on data to improve the user experience
  • engage our end user community and stakeholders through a range of channels to encourage feedback and open dialogue about usage and functionality of the product
  • define and set measurable KPIs for your service, as well as have responsibility for system design and operations
  • lead and direct a 3rd party delivery team to ensure the right things are delivered and that the department knows when to expect them
  • responsible for management of short and long-term digital projects as well as oversight of the digital systems used by the teams to deliver their services
  • work flexibly across functions, managing your own workload and providing digital support for emerging priority work streams across our teams

Person specification

As a product manager you’ll have;

  • experience of managing and delivering solutions to meet issues and problems that arise from day-to-day operations and through project delivery
  • experience of building relationships and working collaboratively to achieve jointly agreed operational and project goals
  • experience of ‘user focus’ in your previous roles. We’re interested in how you have identified key users, their needs and the impact of a service on their ability to deliver in their roles
  • a strong desire to move into Product Management if you aren’t already doing the role
  • knowledge of the range of available technology choices and can make informed decisions based on user need and value for money
  • knowledge of the operational process of designing and running a product throughout its entire product life cycle
  • an understanding of data protection and cyber security requirements around the processing of personal data within digital systems and tools

Benefits

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Things you need to know

Selection process details

We are for everyone


At DLUHC we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We promote equality of opportunity in all aspects of employment and a working environment free from discrimination, harassment, bullying and victimisation.


We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.


We are for everyone


CV and Cover Letter Declaration

We recruit based on your knowledge and skills, and not background, gender or ethnicity - this is called name blind recruitment.


Please remove references to your:

  • name/title
  • educational institutions
  • age
  • gender
  • email address
  • postal address
  • phone number
  • nationality/immigration status


You will need to merge your CV and covering letter into one document.
When submitting your application Applied will ask you to upload a CV, when doing this you should upload your merged document of your CV and covering letter.


Most of our campaigns utilise multiple assessors and so it is possible that your application would be viewed by different assessors.


At sift, through your CV and covering letter we will be assessing:

Experience - Describe how your skills and experience make you a good fit for the role of Product Manager

Technical Ability


Your covering letter should be no more than 1 page referencing how you meet the criteria set out in the job description - Describe how your skills and experience make you a good fit for the role of Product Manager


The interview will be of a blended nature consisting of experience, behaviour, strength based questions as listed in the advert. The strength based questions will require natural responses from the candidates.


In full the campaign will test the below Success Profile Elements:


Experience: Yes - Experience questions will be based around the essential skills and criteria as listed in the job description

Strength: Yes

Behaviours: Changing and Improving, Communicating and Influencing, Managing a quality service Delivering at pace


We do not consider direct CV applications – you must apply for this role via the application link on Civil Service Jobs
:

Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign

SEO salary

  • The salary for this role is £37,064.
  • For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable.

Benefits

Transfers across the Civil Service on or after 4 October 2018:

Any move to DLUHC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk.

For further information about the benefits available to DLUHC employees, please see the attached Candidate Pack.


Location

  • Birkenhead
  • Birmingham
  • Bristol
  • Cambridge
  • Leeds
  • Manchester
  • Newcastle-upon-Tyne
  • Nottingham
  • Wolverhampton
  • Darlington*


There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role.


  • Please note: The Darlington Economic Campus is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service. This role is based at DLUHC and we will be joined on the campus by:
  • HM Treasury
  • Department for International Trade
  • Department for Business, Energy and Industrial Strategy
  • Office for National Statistics
  • Department for Education


For further information on the DEC, please take a look at the attached DEC candidate pack.

Sift and Interview dates

We will be sifting applicants as we go – so please don’t wait until the deadline to submit your application. Interview dates will be confirmed at a later stage, all interviews are currently being held remotely via videocall.

Reserve List

In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 6 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact [email protected] to be removed from the reserve list.

SC (Security Check):

Important note

Successful candidates for roles based in our 2 Marsham Street building must meet the security requirements before they can be appointed. The level of security needed is Security Check and the process can take up to 8 weeks to complete.

Please note that successful candidates will need to pass the Security Check – this requires you to have been resident in the UK for the past 5 years. Please refer to the DLUHC Notes on Security Clearance section of our Candidate Pack for further information on Security Check (SC).

Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by DLUHC. Please see the Candidate Pack for further information on the Internal Fraud Database.

One of the 2 roles is a permanent position, the other role is 21 months with possible conversion to permanent at the end.

For the 21 month role;

For external candidates– you will be offered a 12 month fixed term appointment with a possibility of permanency.

For existing civil servants – you will be offered a 12 month loan opportunity. Before applying for the role, you will need to seek approval from your parent department to take up a loan appointment should you be successful.

For DLUHC employees - you will retain your existing contract


Before starting your application it’s very important to make sure that you are eligible to apply and meet the Civil Service nationality requirements. All candidates are expected to read the information provided in the DLUHC candidate pack regarding nationality requirements and rules


Candidate Pack Information

Please see attached Candidate pack for further information.


Internal Fraud Database

The Internal Fraud function of the Fraud, Error, Debt and Grants Function at the Cabinet Office processes details of civil servants who have been dismissed for committing internal fraud, or who would have been dismissed had they not resigned.The Cabinet Office receives the details from participating government organisations of civil servants who have been dismissed, or who would have been dismissed had they not resigned, for internal fraud. In instances such as this, civil servants are then banned for 5 years from further employment in the civil service. The Cabinet Office then processes this data and discloses a limited dataset back to DLUHC as a participating government organisations. DLUHC then carry out the pre employment checks so as to detect instances where known fraudsters are attempting to reapply for roles in the civil service. In this way, the policy is ensured and the repetition of internal fraud is prevented.

For more information please see- Internal Fraud Register


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team

Product Manager
Department for Levelling Up, Housing and Communities

gov.uk/dluhc
Wolverhampton, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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