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An exciting opportunity exists for a committed and enthusiastic individual with experience of working in a customer focused service or operation.

You will have previous experience leading customer service teams and demonstrate the ability to communicate effectively, in a manner appropriate to different audiences, verbally and in the written word.

The possession of effective organisational skills, with the ability to determine priorities to meet deadlines is an essential requirement, as is the ability to solve problems, identify solutions to routine and complex / sensitive issues.

You must demonstrate a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets.

You must demonstrate a commitment to the provision of a high-quality customer service and show a good understanding of equality issues.

Above all, the successful candidate will be a team player with a personal commitment to the work of the service, taking ownership of tasks, meeting deadlines and targets set.

A full and valid driving licence is essential for this role.

This post is subject to a Disclosure and Barring Service Enhanced check.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Attend meetings out of office hours as and when necessary.

Requirement to work outside of normal hours in emergency situations.

For an informal discussion about the post, please contact Steve Morris, Operational Manager – Sport, Leisure & Development on 07794396726.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application:-

• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework

Additional Information:-

• Employee Charter
• Recruitment of Ex-Offenders

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