Pre-Sales Consultant London, England
Job description
Pre-Sales Consultant
Why Bink?
Our Vision: We are a FinTech company that are on a mission to transform the way people engage with loyalty programmes. Our unique offering will see us partnering with more and more Tier 1 banks and retailers: this means growth and heaps of career opportunity.
Our Technology: We are building a bank grade solution by applying modern thinking to product development and technology, and best of all, we are building something which has never been done before. We must move fast carefully, whilst operating within the constraints required to work with our bank and merchant partners.
Our Commercial Model: Bink has partnered with Barclays Plc and Lloyds Banking Group to deploy our technology & services in the hands of +29 million customers in the UK, and we believe we can build further scale by partnering with multiple players in the payments’ ecosystem to attract and onboard a multitude of merchants onto our platform and serve their unique loyalty offers through the mobile banking channels (currently Barclays, Lloyds, Halifax and Bank of Scotland).
Our Flexibility: Hours or location, we don’t mind as long as we all come together as a team regularly to keep the team spirit alive.
Our People: We’re a big fan of talented people. We’re also a fan of loyalty and rewards. Put those together and you get a company who respects talent and recognises loyalty with some rather lovely rewards.
Your Learning Curve: We have amazing leaders, free thinking customer focussed commercial brains, great tech mentors and experienced Engineers who you can shadow and learn from every day.
About the Pre-Sales Consultant Role
Reporting to the Head of Retail Delivery, Sam Bransden, you will be involved in a wide variety of projects aiming to explain and position the functionality and benefits of our products to our customers and partners.
The Pre-Sales Consultant will be responsible for leading in-depth retailer conversations along with our sales team, developing deep understanding of retailer needs to provide the right solution including being responsible for external facing collateral. You will work closely with the product team ensuring a constant feedback loop between how our products work vs retailer requirements.
What You’ll Be Doing as a Pre-Sales Consultant
- Developing a deep understanding of our customer’s needs, their industry, business goals and the way they function internally.
- Participating in all stages of the sales lifecycle which will include pitches, demonstrations and technical workshops to retailers
- Maintaining a constant feedback loop and collaboration around this topic with Product Owners
- Combining your deep functional and technical understanding of our products, as well as an understanding of the benefits they bring. By combining this with knowledge of our customers, you must be able to
- Positioning our existing products in the right light for each customer, highlighting how they meet their specific needs
- Carefully choose which aspects or benefits of our product to highlight/downplay to each potential customers, ensuring they will resonate, and the customer is not overwhelmed with complexity
- Proposing (in consultation with the Product team) creative uses, adaptations, and customisations of our products to better meet individual customer needs (with a view towards reusability for future customers as well, as much as possible)
- Proposing (in consultation with the Product team) a sequenced approach to rollout/launching with a customer, in order to reduce time to go-live as much as possible
- Working closely with senior stakeholders defining the business value proposition, target audience and competitive landscape
- Ensuring communications explain clearly what the business does and drives the right level of understanding and performance through sales collateral
Requirements for the Pre-Sales Consultant Position
- Experience working for a SaaS company, experience in the retail industry would be highly desirable
- Ability to demonstrate deep functional and technical understanding of the Bink product
- Experience presenting (virtually and in-person) directly to key decision makers
- Experience working closely with sales teams and participating in all aspects of the sales cycle
- Excellent verbal and written communication skills, with the ability to influence stakeholders and key decision makers
- Ability to work cross-functionally with product, senior leadership and our retail acceleration team
- Attention to detail for external collateral, particularly decks and packs for retailers
- Experience of attending networking events, expos and trade shows
Benefits at Bink
- Share Options – We want our employees to be truly invested in our business and be rewarded for the part they play in our success
- 25 days paid holiday, plus bank holidays and the option to buy/sell up to 5 days holiday
- Vitality Health Insurance, or Wellbeing Allowance, supporting your physical and mental health
- Automatic enrolment into Aviva private pension plan
- Enhanced family leave – 6 months full pay for maternity and adoption leave, 3 weeks full pay paternity
- Life Assurance and Income Protection, providing peace of mind for you and your loved ones
- Employee assistance programme
- Volunteering – 2 days per year to get involved in a cause you’re passionate about
- Flexible working, hours, location, we don’t mind as long as we all come together as a team regularly to keep the spirit alive
- Agile rewards, celebrating a job well done in a way that matters to you
- Free drinks and snacks at the offices
- Regular team events, hackathons, lunches, gaming nights, well-being activities & much more
