practice manager Chesterfield, England
Job description
THE SPRINGS MEDICAL PARTNERSHIP
PRACTICE MANAGER JOB DESCRIPTION
Role Details
Job Title Practice Manager
Salary / Grade £45,000 - £60,000
A Performance Related bonus will be considered after the first year of employment.
Start date Beginning of January 2024
Hours per week 37.5 hours
Contract Permanent
Reports to The Springs Management Team
Primary Location/ Base Recreation Close, Clowne. Derbyshire S43 4PL
Contact For more information or an informal discussion contact our current Practice Manager, Nina Gawel on 01246 819444 or email [email protected]
Person Specification
Essential
- Management or Business Qualifications
- Experience of financial and budgetary management
- Experience of leading and motivating a team
- Experience of leading and completing
- Ability to write business plans
- Excellent IT skills including MS Office
- Innovative
- Good communicator
- Trustworthy, honest & reliable
- Good sense of humour
Desirable
- Degree or able to demonstrate the equivalent level through experience
- Experience of working within NHS primary
- Management experience within a healthcare setting
- Experience of using Systm1 clinical software projects
Job Summary
We are seeking an experienced Manager who has the drive, determination, and flair to continue to take our Practice forward. We are a successful, well-established Practice with an excellent reputation within both the Integrated Care Board and our local Primary Care Network. The successful candidate will work alongside the three Partners and our Nurse Manager and will be jointly responsible for the running of, and the continued development of the Practice.
We are an experienced, established team with a list size of 11,357. We are a training practice with a GP team of nine and have a full complement of staff including Assistant Managers and Office and Reception Supervisors.
We are enthusiastic, determined and like to get involved. We play an active role within our PCN.
We tick all the usual boxes in terms of QoF, modern premises, being forward thinking etc. But here's where we're different – we talk to each other – a lot!! Do you want to be part of a close-knit team who support and encourage each other? We have a short meeting every day to advise, support, make decisions – or discuss what we watched on TV last night.
Most importantly, we aim to be the best we absolutely can be.
We are looking for a new Practice Manager due to the retirement of our current manager who has been with the Practice for over 21 years. We want someone who is keen and enthusiastic, who is prepared to challenge and prepared to push boundaries.
Is that you?
If you can work well under pressure, be adaptable, think both logically and creatively, can deal effectively with all levels of people and have a sense of humour then you could be the person for us.
If you want to work with a team of forward thinking, hardworking, proactive individuals who want the absolute best for their patients but who like to work in an informal, supportive environment then we could be the team for you. And yes, we like to think we have a sense of humour too.
Our aim is that there will be a two month handover period with our current Manager. This is so that the successful candidate will be fully embedded into the team and have a thorough understanding of how the Practice operates.
Main Duties
To be involved in all aspects of the development and management of the Practice
To work alongside the other four members of the Management Team to ensure the Practice runs smoothly and efficiently
To coordinate and support the delivery of high-quality primary health care projects both within the Practice and within our PCN
To be fully aware of current and future opportunities for the Practice and the PCN
To be experienced in business planning – both financial and workforce planning
To be an effective leader
To be forward thinking and innovative
To be approachable and able to deal with a diverse team
To be experienced in the writing of business proposals
To set meeting dates, agendas, and chair monthly Management Team meetings
To arrange ad hoc meetings with external stakeholders as required
To recruit new staff into the Practice in line with budgets and with recognition of the clinical needs of the Practice's population. This will include the production of job adverts, job descriptions, person specifications and coordinating interview panels
To coordinate all aspects of the General Practice Contract and to monitor all Enhanced Services and
QoF requirements on a monthly basis
To be fully aware of all current Practice data and report back to the Management Team on a regular basis.
To represent the Practice at external meetings
To ensure an effective communication system across the Practice
To network with other Practices within our PCN
Communications and Relationships
The successful candidate must have excellent leadership skills. They must be empathetic, approachable, adaptable and have the ability to communicate at levels.
Must be able to recognise the importance and value of a cohesive Practice Team.
Must know how to motivate, encourage and nurture the Team
Must have the ability to be assertive when required – and also to know when a more subtle approach is needed
Must be able to deal with all staff issues
Must be able to chair meetings confidently and effectively
Must be able to produce concise and informative reports
The successful candidate will also be required to maintain relationships with all four Member
Practices of the PCN and with all external stakeholders.
Strategy and Development
Be aware of all future and current opportunities for the Practice and the PCN
Be able to identify potential clinical and organisational improvements to enhance and improve care to patients
Actively search for new areas of opportunity
Develop new policies and standards as required
Be ambitious, forward thinking and prepared to push boundaries
Financial Responsibilities
Be aware of all Practice financial responsibilities
Be aware of all Practice and PCN funding streams and ensure that the Practice is making best use of these funding streams
Be aware of all Practice budgets and ensure that the Practice does not overspend/underspend
With the help of the Finance Clerk ensure that:
The Practice claims all reimbursements in a timely manner
That all creditors are paid in a timely manner
Undertake monthly bank reconciliations and produce monthly account summaries
Report the Practice's financial position on a monthly basis to the rest of The Management Team
Human Resources
To manage, with the help of the Assistant Managers and the Reception and Office Supervisors all staff employed by the Practice
To have a comprehensive understanding of the various staff roles within the Practice
To undertake interim and annual staff appraisals
To authorise all staff annual leave
To maintain absence records for all staff and monitor absence levels
To proactively organise staff training
To recruit staff as and when necessary – this will often include the production of the advert, job description, job specification and coordination of interviews
To deal with all staff issues including any disciplinary issues
IM&T
Ensure the Practice's compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance
Legal Responsibilities
To ensure that the Practice is meeting all legal requirements
To ensure that the Practice has all necessary insurance
To seek professional advice as and when required
Flexibility
No job description can encompass all aspects of a post. As such, we require all our team to be flexible in their approach. The Practice Manager will be required to carry out any duties that may be reasonably requested by the GP Partners.
Confidentiality
- Maintain confidentiality of information, acting within the terms of the Data Protection Act and
Caldicott guidance on patient confidentiality at all times.
- Maintain an awareness of the Freedom of Information Act
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the PCN's policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
- The post-holder will manage their own and others’ health & safety and infection control as defined in the PCN's Health & Safety Policy, the Practice Health & Safety Manual, and the PCN's
Infection Control Policy and published procedures.
- Comply with PCN health and safety policies by following agreed safe working procedures
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.
- Undertaking periodic infection control training (minimum annually)
- Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines.
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Reporting incidents using the organisations Incident Reporting System
- Using personal security systems within the workplace according to Practice guidelines
- Making effective use of training to update knowledge and skills
Equality and Diversity
- The post-holder will support, promote and maintain the PCN's Equality & Diversity Policy.
- No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.
- The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.
Other Delegated Duties
This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.
Job Types: Full-time, Permanent
Salary: £45,000.00-£60,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: In person
Application deadline: 03/09/2023
Reference ID: PracticeManagerSprings
Expected start date: 02/01/2024
