practice manager Guisborough, England
Job description
Responsibilities Management of financial resources: Responsible to the partners for the effective use of practice finances, working with the Partners and practice accountant to plan effective budgetary control, ensuring cost efficiencies and ensuring the financial sustainability of the business. a) Robust finance and business skills to maintain and improve the profitability of the business. b) Develop and control practice budgets and financial systems to ensure the smooth running of the practice financial systems. Ensure efficient working methods and best use of resources.
Ensure control of expenditure. Ensure all income-generating opportunities are explored and maximised. Provide regular budgetary and cash flow forecasting to the Partners. Ensure correct payment of supplies and expenses.
Ensure management of the practices bank account. Ensure correct billing for services and systems to reclaim monies owed to the practice. Ensure the accurate bookkeeping, monthly bank reconciliations, and preparation for the practices accounts. Submit finance information to the accountant as required throughout the year.
Identify and negotiate with preferred suppliers. c) Conduct annual staff pay review and present options appraisal to the Partners. d) Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with. e) Support the Partners and clinical team to develop and implement processes to maximise achievement of QOF clinical targets and other contracts.
f) Oversight of the payroll function, ensuring compliance with Inland Revenue regulations. g) Liaise with the accountant, bank and business insurance companies as appropriate or as directed by the Partners. h) Oversee the administration of the NHS Pension schemes. i) Develop and maintain a medium term financial plan/forecast for the practice Policy and Planning: Regularly review the organisation, and developments within and outside the practice which will impact directly or indirectly on the running of the practice.
This includes involvement in local and national agencies which formulate and influence primary health care strategy. a) Strategic thinking and planning, able to understand the interconnectivity of roles and balance the conflicting demands upon the business, identifying and mitigating risk. b) Assume responsibility for developing a practice business plan & continuity plan. c) Participate and work with groups determining future policy.
d) Explore innovative ideas for provision of services to suit the needs of the practice population and the professionals working within the practice team. e) Explore opportunities to optimise use of practice facilities, agree contracts and ensure appropriate legal requirements. f) Liaise with the Integrated Care Board (ICB) and other NHS groups, as necessary. g) Liaise with other local practices through the practice managers working group, other relevant forums and in particular working collaboratively with ECG PCN.
h) Represent the practice at PCN, federation and ICB level, as appropriate. i) Carry out audits or collate data, as required. Contract Management: a) Manage and review Practice Contracts for service provision with NHSE. b) Manage Partnership contract with NHSE.
c) Ensure completion and submission of audits and necessary paperwork for contracts e.g. Controlled Drug reviews, eDec, complaints submission. d) Manage Data Sharing Agreements. Management of Partnership issues: Provide support to the Partners and the Partnership to ensure excellent team-working and a sound legal framework.
a) Ensure effective Partners meetings with clear agendas, minutes and action plans. b) Ensure appropriate and up-to-date Partnership Agreement. c) Provide management advice and information to the Partners to assist them in making decisions about the running of the practice. d) Organise Partners practice and business meetings to develop strategy and team working.
e) Deal with Partnership changes retirements, recruitment, new appointments, legal, financial and patient-related implications. Management of premises, equipment and stock: a) Advise the practice in making full and effective use of its current premises. b) Review best use of premises and maximise income from premises. c) Manage any future premises developments.
d) Ensure risk assessments are regularly conducted and documented. e) Ensure that the purchase and control of supplies and equipment meets the current and future needs of the practice. f) Complete National Rent reviews. g) Arrange appropriate insurance cover.
h) Manage lease arrangements with the Landlord. CQC: a) Ensure practice registration with CQC is maintained. b) Ensure the practice Statement of Purpose is updated with any changes and submitted to the CQC in a timely manner. c) Ensure policies are in place to comply with CQC regulations, working with the Practice Registered Managers.
d) Liaise with CQC inspectors, providing information as requested. Patients Services: Develop and oversee services which best serve the needs of the practices patient population. a) Embrace links with other healthcare providers and social services as laid out in the Governments plans to develop a patient-led NHS. b) Ensure that the practice complies with NHS contractual obligations in relation to patient care.
c) Maintain registration polices and monitor patient turnover and capitation. d) Oversee and support implementation and management of effective appointment systems. e) Routinely monitor and assess practice performance against patient access and demand targets. f) Ensure systems are in place and to record, respond and learn from significant events and complaints.
Oversee and support the significant events system. g) Manage and maintain the Patient Participation Group. Management of Operational and IT systems: Liaise with the Practice Support Assistant, IT Lead and Data team to ensure effective and efficient working and operational systems within the practice. a) Liaise with the IT Lead to develop the practices IT strategy.
b) Ensure that the Practice has adequate disaster recovery procedures in place. Management of General Data Protection Regulation (GDPR) compliance: To act as GDPR lead, alongside the Partnership, to ensure all areas of compliance. a) Manage completion of the NHS Digital Data Security and Protection Toolkit. Management of Human Resources within own areas of responsibility: a) To maintain good communication at all times with the practice team, developing good employee/employer relationships.
b) Ensure performance is managed and there is appropriate supervision of staff. c) Develop teamwork, ensuring well-run regular staff meetings to ensure service delivery of contracts, progress projects and resolve issues within the practice. d) Conduct appraisals. Ensure training needs are identified and develop with direct reports and an annual training plan as part of the appraisal system.
Ensure that training is conducted either in-house or externally. e) Review patterns and methods of work and skills-mix for both individuals and teams to ensure their efficient and effective functioning. f) Deal with final level disciplinary, capability and grievance matters as required in conjunction with the Partners. g) Responsibility for appropriate paperwork for clinicians, including but not limited to: GMC/DBS checks for Partners Medical indemnity administration Maintain GP revalidation Partnership changes Maintain practice mandatory training Other Appropriate Duties: Any other duties that may arise appropriate to the manager of a general practice.
