Portfolio Management Office (PMO) Manager Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
We are seeking a Portfolio Management Office (PMO) Manager to play a crucial role in driving transformative change within our Customer Care transformation portfolio. You will be at the forefront of designing and maintaining the transformation roadmap, working with initiative owners to identify and track achievements, deliverables, and benefits/critical metrics that will drive the successful delivery of our strategic priorities.
As the PMO Manager your key focus will be to manage our transformation governance in the most effective and efficient way. You will consolidate and present portfolio status and initiative updates, identifying trends and addressing potential risks and opportunities. Our role encompasses adeptly handling prioritisation and change control, evaluating the impact of adjustments, and optimally balancing the portfolio. With guidance from the central Digital & Transformation team, you will cultivate PMO best practices and the adoption of agile methodologies, constantly refining our processes.
Key Duties will include:
- Proven experience of successful delivery of portfolio management office activities
- Ability to effectively influence individuals and teams (direct/indirect), working collaboratively to deliver results
- Build and maintain relationships with team members at all levels
- Works well independently and as part of a team
- Ability to adapt to dynamically evolving fast-paced environment and use your own initiative to problem solve
- Strong attention to detail
- Capable of meeting high-quality standards
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us.
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
.
