Polestar Site Manager Electric Vehicle Retail Solihull, England
Job description
Polestar is expanding. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen. We blaze our own trail, one without compromise. We need people who share our vision and Polestar Birmingham, Solihull is now recruiting a Site Manager for our Polestar Space in Solihull.
Polestar is an electric performance brand, determined to improve the society we live in. Our focus is on uncompromised design and technology. Passion and emotion drive us, electricity and innovation drive our cars. Their products are excellent, efficient and entertaining. We innovate constantly and are relentless in our pursuit of the best. At Polestar, the sky is the limit.
What you’ll do
The Site Manager will lead the Space team to consistently deliver an educational, immersive, and exciting experience to all their current and future customers. The Space team constitute Polestar’s front line and are their brand advocates, supporting their mission by creating memorable experiences for their visitors.
As a Site Manager, you will make sure that visitors get inspiration and support to learn about Polestar from the moment they walk into the Space. Polestar has created one of the most innovative vehicles ever made, with more on the horizon. You will help deliver an equally innovative and unforgettable customer experience. You will also:
· Coordinate, manage and provide direction to the Space team
· Ensure that the team are providing tailored experiences based on our customers’ specific agenda or requirements
· Help Polestar to maintain a healthy sales pipeline by leading the team to collect customer information
· Schedule test drives and follow up on customers by walking them through the purchasing process
· Act as a role model of Polestar’s culture and behaviours
· Inspire and coach the team to create the energy and excitement around Polestar offers, including vehicle, financing solutions, service etc.
Who you are
As a person, you are curious, creative and enthusiastic. You have a customer-centric mindset, strong communication skills, and an empathetic instinct which allows you to understand the needs of people around you. You are full of energy, self-motivated and make things happen – never settling for just the status quo.
We are looking for a candidate that has a passion for electric vehicles. Having a deep interest and enthusiasm for the technology, benefits, and impact of electric vehicles on the environment and society. Being knowledgeable about the features, capabilities, and limitations of electric vehicles and how they compare to traditional gasoline-powered vehicles. An understanding the importance of sustainable transportation and the role that electric vehicles play in reducing greenhouse gas emissions, improving air quality, and promoting energy independence.
Having a passion for electric vehicles also means being committed to staying up-to-date with the latest advancements and trends in electric vehicle technology and industry developments. This includes staying informed about new electric vehicle models, battery technology, charging infrastructure, government incentives, and policy changes that may impact the industry.
As a leader, you are supportive of your team and are happy to provide a high level of support for team members to drive change and development. You provide guidance and communicate clearly to maintain a trusting environment and bring out the best in the team.
Your experience
To be successful in this role you will have a great eagerness to learn and passion for the Polestar brand, their dedication to design, and their commitment to sustainability. Experience in the automotive industry is not mandatory for this role, but you must have:
· Experience in a client-oriented retail environment
· Experience in leadership and people management
· Additional experience working in retail environments with strong branded experiences, Hospitality, Public-speaking, Teaching, Retail sales, Event-planning or customer care will also be positively considered
· Have the ability to quickly demonstrate a mastery of all Polestar products and services
This role will require a valid driving license, an acceptable safe driving record, and the ability to work weekends.
Start: Late April
Work place: Polestar Space, Solihull.
Job Type: Full-time
Salary: £30,000.00-£40,000.00 per year
Benefits:
- Company events
- Free parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Solihull: reliably commute or plan to relocate before starting work (required)
Experience:
- management: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
